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Excellent 8.3
Based on 2469 reviews

Recent customer comments

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Excellent



based on 2469 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

7.3 Min C.
Singapore
June 25, 2015
2ND Time Staying at Keio
Good Location , Good Service and Nice Rooms
No particular issues except 1.5 times the room rate which i have already paid through Agoda is blocked on my credit card. I understand it is done for any spending in the room after check out , however , i feel the amount is too much as I have already paid for the 3 nights stay. My credit card company actually informed me about the transaction amount. Otherwise , service staff was friendly , Breakfast at lobby was nice(only continental though) , location is good.

7.7 abby L.
Malaysia
June 25, 2015
Goodnlocation
Goodnloxation
Airport express pick up from hotel. Made traveling a lot easier

8.3 YESSICA A.
Indonesia
June 23, 2015
great hotel
clean, spacious, nice staff
it was a great

8 niniek R.
Indonesia
June 23, 2015
Great location
Location
it was a good stay

8.3 TSONING H.
Taiwan
June 22, 2015
Good location and good staff
Good location and good staff

9.7 Alvin K.
Hong Kong
June 22, 2015
Comfortable and Convenience
convenience Location, helpful staff, comfortable hotel
location is excellent as it is nearby Shinjuku station and restaurants around with a lot of choices. The lunch buffet is nice to try if you are free. Staff is very helpful with good english, easy to communicate. There are shuttle bus between both airports and Disneyland. Room rate is a bit higher, so I book in advance to get a early bird price. This is my fourth stay here.

8 Worawit T.
Thailand
June 22, 2015
Not bad location, nice room
Not bad location, nice room, too crowed
Not bad location, it's better to have instruction of how to get to the hotel. We was in the rain with 2 luggages and 1 stroller, while we went there. Actually, there is walk way to the hotel under cover and very easy. Nice room, Too crowed, there were many people there including many groups while check-in and check-out.

10 KLOD P.
Thailand
June 20, 2015
Comfortable
location/Transportation/food
good location , near subway , There are restaurant minimart on ground floor. We can take airportbus to Narita direct from the hotel

9.3 Joventino G.
Canada
June 19, 2015
Great hotel
Clean, roomy, great location
Fabulous

6.7 Tan H.
Singapore
June 18, 2015
Big room and airport bus at doorstep
Location,airport bus
A good experience staying at the hotel for 4 days.