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Recent customer comments

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Excellent



based on 2521 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.7
  • Food/Dining 7.5
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Wong H.
Malaysia
July 31, 2015
NOT BAD
AIRPORT LIMO / FREE BUS TO DISNEY / FRIENDLY STAFF

Relisa C.
Hong Kong
July 30, 2015
Nice location and big spacious room in Tokyo hotel
Convenient, big spacious and clean room
Good

cherry G.
Philippines
July 30, 2015
Lovely stay
Cozy , good location , relaxing
Beautiful hotel and relaxing room, we enjoyed staying this hotel with my hubby...

catherine S.
Indonesia
July 26, 2015
room very old. No staff helping. not satisfied
good location.
frankly speaking, first time open the room door.. Room looks very Old! not comparable with huge Lobby! and not as i imagine. A big dissapointment. Only good location can make me satisfied with it.

SIU T.
Hong Kong
July 26, 2015
Good
1)Location, 2)Staff Performance, 3)overall performance of Hotel

Zuoshi W.
China
July 26, 2015
good
location, shopping, and room space
nice to stay

Adrian L.
Singapore
July 25, 2015
Not up to mark for service
location; room size for Plaza premier and cleanliness
sadly bad. Service lines ( concierge, bell and front desk ) never pick up calls. Questionable policies on checkout timing especially for a "family" branded hotel.

yu W.
Hong Kong
July 25, 2015
very good
near restaurant, shopping mall , JR

Fanny S.
Indonesia
July 23, 2015
Hotel with good location in Shinjuku
This hotel have complete facilities, good location & comfortable room.

KHIM C.
Malaysia
July 22, 2015
one stop hotel, it has everything.
nice room, great location,n conenient
value for money, full satisfaction.