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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan 160-8330

Recent customer reviews

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Excellent

8.3

based on 2415 reviews

1528 reviews in English

Value for Money
7.7
Location
8.8
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.5
All reviews (2415)
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Jess O. Families with older children Singapore, April 19, 2015
Nice and comfy

Location, Comfy Room and Friendly Staff
7.7
Nice hotel located nears stores. very friendly staff that help us by providing information. The room was comfortable and nice.
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William C. Families with young children Australia, April 18, 2015
One night at Keio Plaza Hotel

Probably location. It's good but not great.
6.3
It was just OK for the price we paid for, as we got an old room (have the 80's look and feel). Location was good (but not excellent). They do not provide complimentary bottled water in the room, not even an instant coffee (but they had instant tea). Definitely not coming back to that hotel especially for the price we paid for.
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Sasamon S. Families with young children Thailand, April 18, 2015
Convenient locatoon

Location , room, food
8.7
Very convenient as we can walk out of the hotel and reach the heart of Shinjuku area within 3 mins walk. Large room with quality toiletries. Plenty of parking space with cheap price only 1000 yen per night.
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Randall B. Couples United States of America, April 18, 2015
tokyo

Upgrade, hours, walkway from train station
8.7
Nice large hotel close to the train station.
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Andrew J. Couples New Zealand, April 16, 2015
.

Location. Bell boys tell the taxi drivers where you want to go in Japanese which was helpful
6.3
They have decent king sized beds . No twin share which was good considering we were a couple
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Supaporn V. Groups Thailand, April 16, 2015
-

-
7.3
-
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Kelvin W. Couples Philippines, April 16, 2015
Very good hotel

Choices (food, shopping, transportation)around the hotel
8.3
Very please with the hotel however, very difficult to travel with luggage if using subway, airport. Not ideal if you are with kids (if using subway)
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Sarin S. Groups Cambodia, April 16, 2015
Good

Room, Services, Breakfast
9.7
It was really good, but most of staff do not speak english well, so it is hard to communicate with them when we need some services in the hotel.
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Sirima A. Business travelers Thailand, April 15, 2015
Good location & service

Location ,Service ,comfort
8
Giid
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Thanet V. Couples Thailand, April 15, 2015
Nice renovated room

Well-trained staffs, room comfort, location
9
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