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Excellent 8.3
Based on 2491 reviews

Recent customer comments

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based on 2491 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

June 22, 2015
Good location and good staff
Good location and good staff

Alvin K.
Hong Kong
June 22, 2015
Comfortable and Convenience
convenience Location, helpful staff, comfortable hotel
location is excellent as it is nearby Shinjuku station and restaurants around with a lot of choices. The lunch buffet is nice to try if you are free. Staff is very helpful with good english, easy to communicate. There are shuttle bus between both airports and Disneyland. Room rate is a bit higher, so I book in advance to get a early bird price. This is my fourth stay here.

Worawit T.
June 22, 2015
Not bad location, nice room
Not bad location, nice room, too crowed
Not bad location, it's better to have instruction of how to get to the hotel. We was in the rain with 2 luggages and 1 stroller, while we went there. Actually, there is walk way to the hotel under cover and very easy. Nice room, Too crowed, there were many people there including many groups while check-in and check-out.

June 20, 2015
good location , near subway , There are restaurant minimart on ground floor. We can take airportbus to Narita direct from the hotel

Joventino G.
June 19, 2015
Great hotel
Clean, roomy, great location

Tan H.
June 18, 2015
Big room and airport bus at doorstep
Location,airport bus
A good experience staying at the hotel for 4 days.

Therese G.
June 17, 2015
Our tokyo experience
Location, friendliness of the staff, spacious rooms
I'll definitely book Keio the next time I go visit Tokyo. The rooms are spacious and comfortable esp for a big family. The staff are courteous and friendly. Helpful with directions. An add on is the wifi which is very fast.

Wayne L.
June 16, 2015
Very convenient
location, large premier double room, pick package service

Hong Y.
Hong Kong
June 13, 2015
Big hoel, good services but not near the metro
Big room(compare other hotel in Tokyo), good services and location
5 mins walk to the shopping area. Hotel room is big. Not near the metro but a lot of restaurant within 5 mins walk

Dahlia S.
June 12, 2015
Good location
Location, room clean