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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1436
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1370 reviews

Value for Money
7.7
Location
8.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.4
All reviews (1370)
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Ng C. Couples Hong Kong, July 14, 2013
the carpet in my room is dirty

good location, good for shopping, and their resturant is very nice, the food is yummy
8.7
good location, good for shopping, and their resturant is very nice, the food is yummy
Eve P. Solo travelers Singapore, July 12, 2013
Comfortable, Clean and Relaxing

Location, Facilities and Friendly Staff
8.3
It was a good and comfortable stay with pleasant and helpful staff.
Wing N. Couples Hong Kong, July 11, 2013
Honeymoon Trip with my Wife

1. Good Restaurants 2. Staffs speak English 3. Easy Access to airport shuttle
8
Very nice and relaxing. Shuttles to airport just downstairs of hotel. Near Shinjuku JR and MTR stop.
Eve P. Solo travelers Singapore, July 10, 2013
Comfortable and well located

Location, friendly and helpful staff, comfort
8.7
Everything was good and you can enquire just about anything and the staff would be able to assist you.
Bao R. Couples Singapore, July 10, 2013
Comfortable and luxury hotel

Hotel amenities, shuttle service, location
9.7
Comfortable stay with attentive staff. Convenient location with free shuttle to Disneyland resort. Shuttle also provided to airport.
Yeqi H. Groups Singapore, July 10, 2013
Good stay.

Fast wifi, comfy bed, accessible
9.7
It was a pleasant stay and I would come back again. The hotel is very luxurious.
Ngai S. Groups Malaysia, July 9, 2013
Excellent stay with Helpful staff

Strategic Location, Clean, easy access to public transports
8
Located in the center of Shinjuku, one of the most popular shopping and entertainment area. Hotel has direct shuttle bus service from airports. 90 minutes from/to Narita (3,000JPY) Easy access to the popular Shinjuku shopping and entertainment district of Tokyo.
Adrian P. Couples Indonesia, July 9, 2013
Very enjoyable stay, will choose this hotel again

Nice and modern room design, very convenient location in Shinjuku and efficient service
9.3
It was our first trip to Japan. We really enjoyed Tokyo and our stay at Keio Plaza Hotel. The room was very clean, modern and spacious. The amenities at the Plaza Premier Room was good, e.g. capsule coffee maker, L'Occitane toiletries and free Wi-Fi. Stunning view from the room looking over Cocoon Tower and Shinjuku skyline. The hotel is located just a few minutes from Shinjuku Station, department stores, local eateries and office towers. Airport Limousine Bus from Narita and Haneda Airports stops at the hotel. Smooth and efficient check in and check out. The concierge was very helpful with the bus ticket reservation. Con: the TV only comes with Japanese channels and international news channels (CNN and BBC). There was no other English channel. Anyway, we did not go to Tokyo to sit in our room and watch TV, so it was not a major issue. We will choose Keio Plaza Hotel again for our next trip.
Agostinho J. Families with young children Australia, July 9, 2013
Has the biggest rooms Japan hotel's offers

Location was excellent, staff were very friendly and helpful, and the amenities were top notch. The Tachomae (sp?) subway station was right outside, allowing easy access to everything.
7.3
ice area with many restaurants, shops and bars. Room was a bit outdated but still comfortable enough. Breakfast is good and service is great. Close to underground and transport facilities. Airport limosine stops right in front of the hotels door. All good.
Michael B. Couples Australia, July 9, 2013
Very Good

Big room and clean, Fast Internet, great location
9.3
Good location friendly staff,clean room fast Internet

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Customer Reviews - Keio Plaza Hotel, Tokyo

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