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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1436
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1612 reviews

Value for Money
7.7
Location
8.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.4
All reviews (1612)
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Che C. Couples Hong Kong, December 13, 2013
convenient

direct bus from airport, very convenient, also near shinjuku station, easy to go different railways
6.7
staff did not remind us to reserve the seat for bus to airport, when we go down for the bus, it is already full. we need to take taxi to go shinjuku station for the bus to airport.
Beng C. Families with older children Philippines, December 11, 2013
Pleasant, convenient stay

Good central location, friendly efficient staff, complete facilities
7.3
Overall pleasant hotel ambience and location for me and my son. We got a good view of the hotel facing the park and overlooking many good restos and upscale shops. A bit far from major shopping areas but can be still be reached by walking.
Cipher L. Couples Taiwan, December 10, 2013
Had a good and wonderful time

Clean , cozy and good location
9.7
Wonderful experience , and I will absolutely come for stay next time when I am in town
Daniel M. Business travelers Sweden, December 9, 2013
A bit outdated, but still excellent.

Location, large and comfortable rooms with great city view. The hotel service in general is spotless.
9.7
Keio is always excellent. One of the most visited hotels in Shinjuku for a reason.
Pornchai C. Families with young children Thailand, December 9, 2013
In downtown Shinjuku with all connected transports

Close to JR and Subway of Tokyo
5
This is a standard hotel. The staff seems to have no eager to give service in some point. Every night around 11:00pm, the hotel will have an unfriendly staff to scout all the floor. If you are not sleeping and he hear the sound from you room, he will knock your door and ask you to go to bed. It look like you are living in a dorm not a hotel.
Ryan L. Business travelers Hong Kong, December 7, 2013
very nice place to go

good location, good service and comfortable room
8
comfortable room and good location very close to restaurant and can find food very easy even at mid night
Tian M. Solo travelers Malaysia, December 7, 2013
Convenience and easily access to other place

Nice, clean and quite
7.7
It is near to main train station and easily access to other sightseeing area. Room in large and clean.
Chin C. Business travelers Malaysia, December 6, 2013
Good expereince

Clean, nice staff, close to good restaurants
8.7
Tian M. Solo travelers Malaysia, December 4, 2013
Near to main train station and shopping area

Nice, clean and quite
7.7
It is located at main station and easily access to other sightseeing point. Room in large and clean. Staff is friendly.
Chee H. Solo travelers Malaysia, December 1, 2013
very unpleasant - couldn't meet simple requests

none, none and none.
2.3
very unpleasant - paid a high price for the room and yet had to put up with one that is smoking and twin beds.

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Customer Reviews - Keio Plaza Hotel, Tokyo

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