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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1436
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Recent customer reviews

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Fantastic

8.2

based on
1393 reviews

Value for Money
7.7
Location
8.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.3
All reviews (1393)
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Wannachai L. Business travelers Thailand, August 6, 2014
large room at north wing

good location
10
nice hotel staff
Wannachai L. Business travelers Thailand, August 6, 2014
North wing new room south wing old room

North wing new room south wing old room
10
North wing new room south wing old room
Raymond M. Solo travelers United States of America, August 4, 2014
Good but busy hotel and poor fitness facilities

Location, view, and location.
6.7
It was an ok stay. I was disappointed at the fitness facilities and the room was just nice, but I didn't think it was worth the money I paid. The staff was helpful but only after I created a bit of a stink. Not exactly the relaxing time I wanted. Bottom line great location but a bit expensive for what you get. Definitely don't go if you like to use fitness facilities.
Ramir S. Couples United States of America, August 3, 2014
Spacious and comfortable

Location, Staff, fast elevator
9
Staff is multilingual and friendly. Was able to check in at 0900 instead of 1400. Didn't make it to the room until 2345 that night (left to see the area), but everything was as smooth as possible when we came back. Their Plaza BIZ Plus room was perfect for a couples retreat! If anything, their pillows were very firm, but too tired to complain. Matress was perfect! View of the city with no obstructions (faced west). Train Station (shinjuku) was a 6minute walk.
Peilan C. Families with older children Taiwan, August 2, 2014
good

friendly, clean
8.3
Chin M. Families with young children Malaysia, August 2, 2014
Nice Hotel

Good location, helpful staffs & comfy hotel
7.7
It was good with strategic location, easy access to subway station, walking distance and easy access to foods and convenient shopping.
Good N. Families with older children Australia, August 2, 2014
Terrific hotel

Location, cleanliness, modern
7.3
Very pleasant. Great rooms, clean and modern. Location was very convenient, just across the Shinjuku train station. Lots of dining options nearby, vibrant night life, incredible view from the South Tower.
Yi K. Couples Hong Kong, August 2, 2014
traditional luxury hotel with good service

nice people, good food, big hotel room
8.3
it is a good hotel in shinjuku, just need some walk...but it's fine & it's quiet enough but not too far to the west exit of shinjuku station. in future, i will come back to stay again.
Rudyanto R. Families with young children Indonesia, July 30, 2014
Strategic

Strategic, good staff, spacious
9
Fantastic
Yin Z. Families with young children China, July 29, 2014
fantastic excellent fabulus

fantastic excellent fabulus
10
fantastic excellent fabulus

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Customer Reviews - Keio Plaza Hotel, Tokyo

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