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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan 160-8330

Recent customer reviews

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Excellent

8.3

based on
2293 reviews

1451 reviews in English

Value for Money
7.7
Location
8.8
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.5
All reviews (2293)
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Anton K. Families with young children Indonesia, December 30, 2014
Hotel with great location for family

Room, disney shuttle and location
7.7
Enjoyed the whole stay. location wise ws very nice. free shuttle to disney area
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Stagger C. Couples Hong Kong, December 30, 2014
Good stay

Really easy to find as it is tall. actually not too close to the shinjuku station. But still it is great that there is a covered road that you don't need to bring a umbera while raining.
7.7
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Ronald C. Families with young children Indonesia, December 30, 2014
Great Hotel at great location

downtown area, near subway station, disney resort shuttle available
10
great stay, Disney resort shuttles are available but always full. Need to increase capacity and add frequency in the future. Overall great stay, great english speaking staffs, clean room, and great location.
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Cheng Y. Solo travelers Taiwan, December 29, 2014
Good

Good
8.7
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Karen C. Families with young children Singapore, December 29, 2014
service review

cleanliness, location and service
10
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Wai M. Groups Hong Kong, December 29, 2014
Nice Hotel with good location

convenience, comfort and clean
8
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Irving C. Families with young children Philippines, December 29, 2014
Very Convenient!

Location, Access to Transportation and Comfortable Room
8
It was very pleasant. Great staff.
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Jumali M. Couples Malaysia, December 29, 2014
Value for Monet

Location, Price & Spacious room ( for japanese standard )
8
Well situated hotel, spacious room ( for japanese standard hotel room ), clean & the staff were friendly. Value for money - based on location & room size.
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Ting R. Families with young children Indonesia, December 28, 2014
Good hotel

Location near interesting area
9
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Chul S. Couples Thailand, December 27, 2014
2 days apart,2 different experiences at Keio plaza

very convenience location, nice ample space room.
10
IMy wife and I were here two periods. The first one during Dec 25-27,2014.Everything is perfect.But there was a problem checking in on our 2nd visit during Dec 29 2014 at 10 pm. ; the staff said the room is not ready. We have to wait more than 30 minutes though we notified the manager that we have to get change and go out to the appointment and the (lady) staff was not so nice. Other than that the service is good.
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