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Excellent 8.3
Based on 2493 reviews

Recent customer comments

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based on 2493 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

Meiwin F.
April 26, 2015
Go for it.
Location, friendly hotel staffs and spacious room

Nevena V.
April 26, 2015
great location
location, facilities, sky lounge
Great location, close to the major railway stop and very convenient for exploring nearby neighbourhoods on foot. Also many restaurants nearby. Our Lux Double room was very spacious, on the high floor with a very nice sunrise view over the city. Very clean, lots of amenities. We also ha an access to the sky lounge where you can enjoy the view with some snacks and drinks. We would stay here again.

Haruyo T.
April 25, 2015
Amazing stay with a huge room
Huge room, amazing view over Tokyo and fast wifi

sasamon S.
April 25, 2015
Convenient locatoon
Location , room, food
Very convenient as we can walk out of the hotel and reach the heart of Shinjuku area within 3 mins walk. Large room with quality toiletries. Plenty of parking space with cheap price only 1000 yen per night.

William C.
April 24, 2015
One night at Keio Plaza Hotel
Probably location. It's good but not great.
It was just OK for the price we paid for, as we got an old room (have the 80's look and feel). Location was good (but not excellent). They do not provide complimentary bottled water in the room, not even an instant coffee (but they had instant tea). Definitely not coming back to that hotel especially for the price we paid for.

Ngai C.
Hong Kong
April 23, 2015
Great hotel in shinjuku and easy access to Narita
Access to Narita by bus right in front of hotel, provide baby cot free of charge, great service levels

Rao E.
April 21, 2015
Nice hotel
location, location, location

Eduard S.
April 21, 2015
Good location, bigger rooms
Good location, bigger than average room, friendly staff
I am travelling with my wife and 2 kids and they sleep comfortably with the good sized room they have.

Park P.
April 21, 2015
Cleanliness staff comfort
Far away from station but other than that everything was fine.

Liza O.
April 20, 2015
1) accessibility to trains and m