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Verified traveler reviews

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based on 2521 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5
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nicholas Y.
April 30, 2015
Good area
Quiet area, close to good eating , close to Shinjuku station
Very comfortable, spacious room, slight issue with wifi in South Tower

kristine M.
April 29, 2015
Good location near Shinjuku Station
Room, location

Linne T.
United States
April 27, 2015
good value for money
level of quality, amount of staff to accommodate guests, clean
we would stay here again

Johanes E.
April 27, 2015
Favorite hotel
Location Location Location
The hotel have the perfect location for traveller. only 200m from Shinjuku Station. with its cozy and spaceful room, the weary traveller can expect a nice rest before exploring bustling shinjuku at late night

Randall B.
United States
April 27, 2015
Upgrade, hours, walkway from train station
Nice large hotel close to the train station.

Cheryl H.
April 27, 2015
location, staff language and politeness, cleaniness

Saran J.
April 26, 2015
Great location and service
Great location and hotel staffs' hospitality.
The hotel is in the center of Shinjuku area so we could walk to shopping area and the subways. The room was clean and the hotel staffs was so helpful.

Meiwin F.
April 26, 2015
Go for it.
Location, friendly hotel staffs and spacious room

Nevena V.
April 26, 2015
great location
location, facilities, sky lounge
Great location, close to the major railway stop and very convenient for exploring nearby neighbourhoods on foot. Also many restaurants nearby. Our Lux Double room was very spacious, on the high floor with a very nice sunrise view over the city. Very clean, lots of amenities. We also ha an access to the sky lounge where you can enjoy the view with some snacks and drinks. We would stay here again.

Haruyo T.
April 25, 2015
Amazing stay with a huge room
Huge room, amazing view over Tokyo and fast wifi