arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 2469 reviews

Agoda Verified Reviews

Filter by traveler type

based on 2469 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

8 Karen S.
April 06, 2015
Comfortable stay
Cleanliness, spaciousness, good location
It was good.

9.3 Michael H.
April 05, 2015
Hotel with big room and good location
Big room, good service and location
This was my third time to stay in this hotel. I'll be back again someday....

10 Ronald L.
April 04, 2015
Great Hotel at great location
downtown area, near subway station, disney resort shuttle available
great stay, Disney resort shuttles are available but always full. Need to increase capacity and add frequency in the future. Overall great stay, great english speaking staffs, clean room, and great location.

10 Valerie T.
April 03, 2015
Comfortable, classy, convenient
Absolutely enjoyable n worth the money!

7.7 Evelyn T.
April 02, 2015
An almost perfect place for traveller
hotel's cleanliness, accessibility, comfortability

6.3 Gregory B.
United States
April 02, 2015
Factory Hotel
location to the Shinjuku area, the local park transportation
Paid extra 2 stay on the Premium Floor…absolutely the worst "club" lounge I've ever experienced. only beer & wine available, but worse, small & poor selection of snacks, and not of high quality, and physically tiny. room is small & inviting. For the extra I paid for my premium room, it did not include b'fast (they do not serve anything in the club in the morning), and an 11AM check out. The place is huge, impersonal. It runs like a clock, but don't expect any grace, charm or true friendliness here, it's neither in the character nor in the "budge" of the hotel.

April 02, 2015
Near to subway, good service and nice bed

8.3 Sonny L.
April 01, 2015
good location
location, clean rooms, efficient staff

8.7 JIRA P.
April 01, 2015
Comfort,Good location,Good food

8 Jasdeep G.
April 01, 2015
Great place, however poor fitness facility
cleanliness, staff, room size