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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1436
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Recent customer reviews

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Fantastic

8.2

based on
1668 reviews

Value for Money
7.7
Location
8.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.4
All reviews (1668)
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Cheang I. Families with older children Portugal, September 14, 2013
shopping centre

staff with good communication skill and support to customers
7.7
Cheang I. Families with older children Portugal, September 10, 2013
comfortable

good location, friendly staff with good communication skill
8
Winnie S. Couples Canada, September 9, 2013
Nice and comfortable, highly recommend

Clean, big and easy access to airport
7.7
Suen H. Families with older children China, September 4, 2013
convenience

Large in Size, 3 beds in a room, Good Location
6.7
Room is large in size, but room is old and not really clean. Good location, around 10 mins walk to the Shinjuku station
Suen H. Families with older children China, September 4, 2013
good experience

loacation, room size, restaurant
6.3
it was a good experience as this is my first time staying in this hotel. location is good, only 10mins walk to the Shinjuku JR station.
Fenny W. Business travelers Indonesia, September 2, 2013
It is a good hotel around shinjuku area

Room size is big compare to other hotel in japan, location near station and shopping area
7.3
it is one of good hotel around shinjuku area, near to station, shopping area, and shuttle bus available
Fong C. Solo travelers Hong Kong, September 1, 2013
A bit overpriced luxury hotel

Attentive staff, direct bus to airport
7.7
Keio Plaza is a conference hotel but the old wing is pretty old-fashioned. Its brand name allows it to charge at premier rates
Darin S. Solo travelers Thailand, August 31, 2013
Nice stay in the city..

Location, big room, nice pool..
9
I stayed in the west wing. The room was not as luxurious as I thought but very spacious. The location was the best, near restaurants, shopping area, near garden, easy to access to transportation. I tried the tempura restaurant in the restaurant. The food was very good, but better make an advance reservation.
Harun A. Families with young children Malaysia, August 31, 2013
Very good. Value for money and excellent service.

Location. Very good condition of Hotel and Room. Service.
9.3
Overall my stay was excellent. Value for money. Location was great - near public transport and restaurants and convenience stores. Although, with some very minor language issues, service was excellent. I had left an item in my room after checking out. The house keeping staff was able to help me return the item. Would definitely come back to stay.
Toshiro Y. Solo travelers Japan, August 30, 2013
wonderful stay except for 2 things

location, nice room and large window
7
wonderful hotel except for 2 things. 1. it's not good that, at the reception counter, some staffs are working with pc for something with "closed" plate on the counter table. they are there but don't accept and ignore the guests, while guests are forming a long queue and waiting for check-in or else. please do it in the office. 2. in terms of bed making, if a guest accepts not to change bed sheet and cover, hotel should deduct it from guest account or hotel should donate saved money for ecology.

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Customer Reviews - Keio Plaza Hotel, Tokyo

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