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Verified traveler reviews

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based on 2498 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

agnes C.
April 10, 2015
very good location
Location very nice rooms and friendly and helpful staff

Wade K.
United States
April 09, 2015
Overall Nice Hotel
Location, Room size, Food
Our stay was pleasant. The location is nice, hotel rooms are a good size, the pillows were too hard/firm, the bed was too firm for me, but overall it was a nice hotel. The staff was friendly but the bell captain employees need to be a little bit more approachable and friendlier. The first guy attendant (Nagasue) was not friendly at all and gave me a sign when I gave him our bags to hold. The ladies are more friendly than the men.

Maria L.
April 09, 2015
Very happy w service & food choices. Good location
Room food & location
clean & pleasant

Jessica T.
April 08, 2015
pretty standard room...decent size
room size, lounge
A bit of a walk from the shinjuku centre...the best part is they have free access to lounge which serves alcohol & snacks :)

Chan J.
April 08, 2015
location, cleanliness
location, staff very friendly, cleaniless

Jirawat S.
April 08, 2015
Great location

New Zealand
April 07, 2015
Comfy hotel
Clean, comfy, big room

Tony P.
United States
April 07, 2015
Location, friendliness, price
Awesome! Highly recommended.

Li L.
April 07, 2015
Nice Stay
Big Room, good Wifi and friendly staff
Great Stay

Claudine S.
April 07, 2015
Great stay at this hotel
Big rooms, convenient location, good price
Had been to tokyo for a number of times and this has been my favorite hotel. The room was big and our room has 3 beds. The bathroom was also full sized and not a small box unlike other hotels. Convenient when traveling to and from the airport since the limousine bus service stops directly at the hotel. There is also a disney resort bus to and from the hotel, but you need to reserve a seat because it is usually full. Shinjuku station and all the restaurants and shops are all within walking distance of the hotel. we will definitely come back here next time we visit tokyo.