arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 2473 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2473 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

8 Wing L.
Hong Kong
March 25, 2015
Nice stay, good service
Nice location, good service, tidy

9.3 Da L.
Vietnam
March 24, 2015
The best hotel I have ever stayed in Japan.
Location, scale and service.
It was wonderful. I will stay in it again.

9 Stephen J.
United States
March 24, 2015
Business district hotel
Clean comfortable attentive staff
This is a great hotel, but be aware it's in the business district of Tokyo, which is quieter and less crowded than other tourist sections. It is very close to the main shinjuku terminal, so if you plan to travel by train/subway and would prefer a place not directly above all the action, this is a great hotel. The staff was very friendly and the room was excellent(big, impeccably clean, and comfortable)

6 Peter Z.
United States
March 23, 2015
clean hotel
1. clean 2. good location 3. friendly staffs

6 Peter Z.
United States
March 23, 2015
Clean hotel
1. clean 2. good location 3. friendly staffs

8.3 Khor T.
Malaysia
March 23, 2015
nice, clean & good hotel
clean & nice hotel & good location
Overall it were good, staff are friendly & hotel location very near to metro station.

9.3 Itti T.
Thailand
March 21, 2015
Nearly superb only breakfast let it down
Location, Cleanliness, Staff
We had a great stay here. Location is superb , only a few minutes walk from Shinjuku station and there are lots of shops and restaurant along the way. Staffs were super helpful and polite. Room was very clean. We stayed there for three nights and the only let down in my oppinion was the breakfast where they were very few selections.

7.7 Moi C.
Singapore
March 21, 2015
Happy holiday
Bathtub,hair dryer very powerful until my hair all drop,
Very good

9.3 Hayley S.
New Zealand
March 21, 2015
Great location
Location, staff
Great location in the heart of shinjuku. Staff were very helpful from the moment we arrived.

7 Wai T.
Hong Kong
March 21, 2015
Nice and convenient
room is big