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Recent customer comments

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based on 2443 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.5
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

10 Valerie T.
April 03, 2015
Comfortable, classy, convenient
Absolutely enjoyable n worth the money!

9 Claudine S.
April 07, 2015
Great stay at this hotel
Big rooms, convenient location, good price
Had been to tokyo for a number of times and this has been my favorite hotel. The room was big and our room has 3 beds. The bathroom was also full sized and not a small box unlike other hotels. Convenient when traveling to and from the airport since the limousine bus service stops directly at the hotel. There is also a disney resort bus to and from the hotel, but you need to reserve a seat because it is usually full. Shinjuku station and all the restaurants and shops are all within walking distance of the hotel. we will definitely come back here next time we visit tokyo.

9.3 Alexandra T.
January 20, 2015
Great location and Rooms
Room size location

10 Adranne T.
February 07, 2015
Hotel in the heart of Shinjuku
convenient location, modern and clean
Our stay at the Keio Plaza Hotel was pleasant and convenient. It is a 10 min walk from the centre of Shinjuku's most popular areas and shopping centre. It is also only 5 mins away from Tochomae Station and 10 min away from Shinjuku Station. Most staff are able to speak English. There's also a couple of sky bars for lounging at night.

8.7 Nga T.
Hong Kong
January 24, 2015
Very nice hotel with reasonable price
Good location , professional service, nice room
When I travel Tokyo , I always choose Keio plaza hotel !! I will stay again for sure !!

8.7 Johanes E.
April 27, 2015
Favorite hotel
Location Location Location
The hotel have the perfect location for traveller. only 200m from Shinjuku Station. with its cozy and spaceful room, the weary traveller can expect a nice rest before exploring bustling shinjuku at late night

9.3 Qi Z.
January 28, 2015
the staffs at keio plaza were all very friendly
the staffs there like the cleaners & the reception staffs.Even the staffs at the convienence stores are all very honest.
There was once i left my wallet at the convienence shop and the staffs brought the wallet to the front reception and when i search for it , i was told that it is at the reception.i m so happy that they are so honest and the rooms are so clean and big and we have such an comfortable stay in tokyo.

9.7 Meng H.
January 16, 2015
Keio Plaza is really worth its price
Location is perfect, around 10 minutes walk from Shinjuku station; the room (Deluxe premium) is premium and quiet and comfortable and it's also spacious; price is a bit high but i think it worths it

9 Ivan K.
January 04, 2016
Nice hotel with strategic location!
Location, clean and easy access
A very good hotel with strategic location, easy access and very clean and comfortable!

8 Timothy T.
January 17, 2015
Great place to stay in Tokyo
Great hotel, good location, efficient.
We had a great time there