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Excellent 8.3
Based on 2492 reviews

Recent customer comments

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based on 2492 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

Jolly T.
March 26, 2015
Near train station. Friendly staff
Service is good but not to clean when they clean. Food selection for free breakfast is limited. Overall it's still worth staying. They have free shuttle to Disney

Hong Kong
March 26, 2015
Convenient city hotel
Cleanliness, room size and facilities

Shuk C.
Hong Kong
March 25, 2015
Excellent hotel
Perfect location, room size. Good service
Very enjoyable stay. Hotel is well maintained, though the hardware is a bit old fashioned. Service is good. Location and room size is perfect. Highly recommend for all kinds of travellers.

Wing L.
Hong Kong
March 25, 2015
Nice stay, good service
Nice location, good service, tidy

Da L.
March 24, 2015
The best hotel I have ever stayed in Japan.
Location, scale and service.
It was wonderful. I will stay in it again.

Stephen J.
United States
March 24, 2015
Business district hotel
Clean comfortable attentive staff
This is a great hotel, but be aware it's in the business district of Tokyo, which is quieter and less crowded than other tourist sections. It is very close to the main shinjuku terminal, so if you plan to travel by train/subway and would prefer a place not directly above all the action, this is a great hotel. The staff was very friendly and the room was excellent(big, impeccably clean, and comfortable)

Peter Z.
United States
March 23, 2015
clean hotel
1. clean 2. good location 3. friendly staffs

Peter Z.
United States
March 23, 2015
Clean hotel
1. clean 2. good location 3. friendly staffs

Khor T.
March 23, 2015
nice, clean & good hotel
clean & nice hotel & good location
Overall it were good, staff are friendly & hotel location very near to metro station.

Itti T.
March 21, 2015
Nearly superb only breakfast let it down
Location, Cleanliness, Staff
We had a great stay here. Location is superb , only a few minutes walk from Shinjuku station and there are lots of shops and restaurant along the way. Staffs were super helpful and polite. Room was very clean. We stayed there for three nights and the only let down in my oppinion was the breakfast where they were very few selections.