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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Keio Plaza Hotel Tokyo - Guest Room Keio Plaza Hotel Tokyo - Guest Room Keio Plaza Hotel Tokyo - Guest Room Keio Plaza Hotel Tokyo - Guest Room Keio Plaza Hotel Tokyo - Guest Room Keio Plaza Hotel Tokyo - Guest Room Keio Plaza Hotel Tokyo - Guest Room Keio Plaza Hotel Tokyo - Guest Room Keio Plaza Hotel Tokyo - Guest Room Keio Plaza Hotel Tokyo - Guest Room Keio Plaza Hotel Tokyo - Guest Room Keio Plaza Hotel Tokyo - Guest Room
Area: Shinjuku Number of Rooms: 1436
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1279 reviews

Value for Money
7.7
Location
8.9
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.3
All reviews (1279)
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Xie A. Couples Singapore, March 7, 2013
Great hotel with big rooms.

Helpful and polite staffs. Free transport to disneyland and disneysea. Limousine bus stops at the hotel.
9.3
Spent 6 days in this hotel. As I have requested for a plaza premier room, the room is very big and comfortable as compared to other hotel rooms that I have stayed in. In addition, the room also provides a coffee-maker and even L'occitane shower ammenities. Hotel staffs were very polite and helpful in providing recommendations to attractions around the area and even had maps of various places to make things simpler. In addition, the hotel also provided free 2-way shuttle service to disneyland and disneysea through simple reservation at the conceige. Travelling back to and from the airport is also really easy with the use limousine service as it stops in the hotel itself. Convenient store located at level 2 closes late at night if there is anything you need to grab at night (even had some disney items on sale). Metro station located right outside of hotel and main shopping areas is 10 mins walk away. Shops in Shinjuku closes relatively late especially at the redlight district as compared to other areas. However, JR station is located approximately 10-15 mins from the hotel even though clear instructions on directions was given from the station. Will definitely come back to stay during the next visit to Japan.
Manuel A. Couples Portugal, March 7, 2013
Great location but small rooms

Lovely hotel and service with a smile
8.7
very good hotel and the staff are very friendly and helpful, very clean and amenities are good, the tv have english channels, for shopping the location are great even for metro is only few minutes walk. The price is quite fair for Japan.
Nasis C. Couples Thailand, March 6, 2013
everything is fine but a/c is poor

location transportation
5.7
Tsz S. Couples Hong Kong, March 6, 2013
Good Hotel

With in-room wifi, location is convenient, staff are good in English
3.3
Jamison Z. Couples United States of America, March 6, 2013
wonderful

location, room size, toiletries
10
A great stay for our first time in Tokyo. Close to many public transportation options. Has a newly renovated room...utilized the market in the hotel. Some items cheaper then stores on street. Very convienent underground tunnels to metro
Lim Y. Couples Malaysia, March 5, 2013
Great & Good Hotel

Good & friendly service caused my wife leave a pair of shoe inside the hotel room and after we arrived Malaysia and discoverenotified them. , good & centre location & big size room for Japan standard.
7.7
Sze Y. Business travelers Hong Kong, March 3, 2013
Good hotel in Shinjuku

Nearby Shinjuku shopping area
8
It's a famous hotel in the heart of Shinjuku. Walking distance to subway (5-8 min). Nearby shopping areas in Shinjuku too. Room is considered 'large' in Japan standard. Good stay overall.
Yeshen C. Couples China, March 3, 2013
Great location tidy room!

Convenience
8.3
Best location easy to take public transport in sinjuku. Best customer service. I will book this hotel again next time definitely.
Darren B. Families with young children Australia, February 27, 2013
Nice hotel, great staff, big comfortable rooms.

Attentive and very helpful staff, particularly the guest relations staff
8.7
From check-in to check-out we thoroughly enjoyed our stay at Keio Plaza Hotel. Whilst we did not partake in the food from the hotel restaurants as the pricing lent itself more to the bigger spending business travelers it was clear from the other amenities available that the hotel is managed very well with great staff, particularly the guest relations desk. The room was big and comfortable and the bathroom products were L'Occitane so no complaints there! As we were in for the Marathon the location was ideal as only moments to the start line and the side our room was on featured views of the start line. One small negative was whilst the hotel is close to the Shinjuku station it was at times a bit confusing which exit/entrances to get to and from the hotel and was a decent walk before being able to get moving on the rail network. Certainly no shortage of things to do around the station though with a great array of shopping, restaurants, entertainment etc...
Restaurant Tip: Plenty of good local Ramen options a short walk away
Wong S. Groups Hong Kong, February 23, 2013
good location and nice room

very close to shopping area and free wifi in room
7.7
it is a very good hotel in general. room size is big compared to other hotels in tokyo. there are many restaurants nearby and some of them open 24hours. just one thing to remind ppl going to stay here, get enough cash in yen and try not to do money exchange in hotel. it is because the rate is bad. be careful of personal belongings, my bag was found opened after i got bk to room. luckily, i kept all valuable stuff in the safety box.

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Customer Reviews - Keio Plaza Hotel, Tokyo

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