arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 2491 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2491 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

Lim D.
Singapore
May 24, 2016
Excellent choice of hotel
Location was good - about 5-7mins slow walk to hotel with no stairs Room is very spacious and clean. It was a little stuffy due to heater but the hotel frontdesk offered us a fan to promote air circulation

Cheng C.
Singapore
May 24, 2016
one of the best hotel in Tokyo
convenient, staff service good.

KAI L.
Hong Kong
May 24, 2016
Good service, but wifi speed is not up to standard
Nice location and staff are friendly and helpful!

Fan H.
Singapore
May 24, 2016
Great location and cute room
Hello Kitty Princess Room definitely worth a try

Sakhon W.
Thailand
May 24, 2016
Keio Plaza Hotel Shinjuku
Good Service and comfortable.

George C.
Hong Kong
May 23, 2016
Quite good and unexpected
location is good, room size is big another for two person. Room is quite clean. Most convenience service is, they have Limosine bus service to airport. I will come again.

Hadi A.
Indonesia
May 21, 2016
Good hotel
Best service

Lee Y.
Malaysia
May 21, 2016
Comments
Overall is good, value for money

PRASIRT J.
Thailand
May 20, 2016
Great Hotel
Location is best. Room and facility are great. All services are fine but housekeeping. I stayed at Keio Plaza for several times during past few years. But this time the house keeping doesn't meet usual standard. Hope it will be the same soon.

Ka C.
Hong Kong
May 19, 2016
Good Hotel, but a bit expensive
Overall is good, a bit bigger than ither tokyo hotel, however a bit expensive