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Recent customer comments

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based on 2521 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.7
  • Food/Dining 7.5
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Ratanakanit H.
March 20, 2015
keio plaza near shinjuku
location, location, room size

sun W.
March 19, 2015
my happy stay at Keio plaza hotel tokyo
comfortable room with complete facilities, clean and spacious. very good location. helpful staff.
very happy

Roongroj B.
March 19, 2015
Clean, convenient location.
Nice room, good location, shuttle bus to Disney for free!!!
Nice and relax

Antony N.
March 19, 2015
Ok hotel - a bit high side but comfy
Location, room size, ambience

Charmaine L.
March 19, 2015
Comfortable stay at Keio Plaza
Location, Cleanliness, sizable rooms
Stayed at premiere plaza rooms at 35/F and it was clean and modern, very spacious by Japanese standards (+30sqm). 5 mins walk from Shinjuku West exit which is very convenient. Shuttle bus available to Henada / Narrita at hotel so it is convenient. Room has lounge access which is a little plus for coffee and Happy hour(although food serving on the limited side). Pricing on the high side though.

Anna M.
March 18, 2015
Very convenient

Pannaluck V.
March 18, 2015
Near shopping street and subway
NIce room, near subway ans shopping street
The check-in process was a bit slow due to many peoples wanted to checked in at the same time. The others parts was ok.

Paul H.
United Kingdom
March 18, 2015
Great city views
Views, food choice, location
Great views over Tokyo, plenty of food choice and a great location close to the station. A good choice indeed.

Mercedes M.
Hong Kong
March 17, 2015
Good stay at Keio
location, big rooms, helpful staff

Vivien C.
Hong Kong
March 17, 2015
Convenient location in Shinjuku
Location, room, shuttle bus to airport
With shuttle bus to both Disneyland & airport, convenient for family travel. Room is relatively bigger. Good location in Shinjuku.