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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan 160-8330

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Excellent

8.3

based on 2435 reviews

1551 reviews in English

Value for Money
7.7
Location
8.8
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.5
All reviews (2435)
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Carolyn E. Business travelers France, February 26, 2016
Great stay-good for business
6.3
Winter stay, very cold, room is very confortable, spacious, close to shibuyu, 5 min walk from shinjuku station, and to parks for running. Great stay, pity the pool is outside,
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Hargewan B. Couples Canada, February 25, 2016
Ventilation
4.7
10 minute walk from Shinjuku Station (can be tiring if you have large luggage). Breakfast at Jurin was tasty but overpriced. Fantastic views however, the room and bathroom has absolutely no ventilation system. The bathroom gets extremely steamy and hot while taking a shower and the window in the bedroom fogs up, blocking the beautiful view of Tokyo. What is the point in paying for a spectacular view when it just gets fogged up? Extremely frustrating!
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William T. Solo travelers Australia, February 23, 2016
Great location but needs a facelift.
5.3
The location suited me perfectly but the room let the experience down. It was very tired and I felt like I had stepped back in to the 1980's. I had a friend staying in the other tower who had a renovated room which was a thousand times better. It is a shame that they are not all to that standard but the hope is that they are in the process of renovating.
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Sureerat M. Couples Thailand, February 22, 2016
Very good
6
ห้องคิตตี้น่ารักมาก
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Loi R. Business travelers Malaysia, February 20, 2016
Hotel distance
4.7
It's a bit far away ...
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Apitta D. Couples Thailand, February 20, 2016
love it
6.7
everything is very goog
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Ellen C. Couples Australia, February 20, 2016
staffs are bad in English

Clean, location, facilities
7
Very hard to communicate with the staffs in English for my request.
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Wacharaporn W. Couples Thailand, February 19, 2016
Best location, Great room ,and friendly staff

Location, friendly staff, big room
10
We stayed at deluxe room 2 nights, the room is big and nice. The hotel is located near 2 subways "Tochomae" , and "Shinjuku" walked 5 minutes to west of shinjuku. And it is close to high way bus station (easy to go to another city like kawaguchiko). There are many restaurants, shopping malls in that area. The staffs are welling to help. They also help us arrange the Yumoto service (send baggage hotel to another hotel). The hotel has Airport limousine bus 3000 yen. From narita. and the best is the convinence store in the hotel. We can buy snack and beer at night.
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Ka Y. Families with young children Hong Kong, February 17, 2016
Good stay

Location, staff, free shuttle bus to Disneyland
8.7
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Grace T. Families with young children Singapore, February 15, 2016
Fully equipped hotel

Lots of dining options, convenient location, had its own convenience store downstairs
8
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