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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1436
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Recent customer reviews

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Fantastic

8.2

based on
147 reviews

Value for Money
7.7
Location
8.7
Staff Performance
8.2
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
7.4
Groups (147)
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David F. Groups Hong Kong, August 27, 2014
Good

comfort ; clean & Great
9
Quite happy with it.
Anton L. Groups Sweden, August 19, 2014
Easily accesible hotel in a nice area

The area, in other words all the restaurants and shops, closeby. The easily accesible tours. Close to the Subway and bus station.
8.3
Having spent our last vacation at a 5-star hotel (which was extremely cheap and luxurious) in Beijing last year it's always hard to compare other hotels that one visits. This hotel was really nice but had some flaws - for one the breakfast was mediocre with quite a small selection of foods. They also took quite a bit of money to access the pool area and, at that, the gym section was less than optimal. The room was nice and we had a beautiful view of the city with Mt. Fuji in the background. All in all, it's definitely worth a stay. Be sure to book tours with pickup from the hotel too, it's really convenient.
Michelle T. Groups Indonesia, August 13, 2014
Good and value for money stay

Close proximity to shopping area, near shinjuku station and good jap breakfast
8.3
Pleasant stay at south tower old room decor but very spacey and clean at higher level. Friendly and good housekeeping. Recommended stay for 1st timer in Tokyo. Be careful of homeless and drunks while walking back to hotel from subway during midnight. juz stay away and walk quickly.
Stephanie S. Groups Australia, June 29, 2014
Comfortable room, excellent service

The ambience in the lobby Close to Shinjuku restaurants Comfortable room
9.3
Just wonderful , we would definitely stay again. It was a short walk from Shinjuku station and its huge range of shops & restaurants
David Y. Groups Singapore, May 31, 2014
Sweet place to stay in!

Cleanliness, View, Toilets
8
Rooms were cozy and the view was great.
Tsz K. Groups Hong Kong, May 17, 2014
It is okay. Bad experience with front desk Manager

Centrally located. Very clean.
7.3
Not bad. But staff performance is not good against previous experience. Seems like some staff discriminates Chinese in an obvious way.
Ernawati E. Groups Indonesia, May 16, 2014
Amazing

Location, location, location
8
The room was comfortable and shopping area is right at our door step. Would definitely come back here again.
Ernawati E. Groups Indonesia, May 16, 2014
Good

Location, Location, Location
8
Good
Praw K. Groups Thailand, April 15, 2014
Great Hotel

nice room, good service and staff, close to shopping area
10
Very close to shopping area and public transport, good service and very good language skill staff.
Piyapas V. Groups Thailand, April 7, 2014
Great location for metro/ shopping and airport bus

room size, location and cleanliness
6.7
The hotel is located in the middle of tokyo. You can take subway to anywhere cause the station is right next to the hotel door. However, there is not much shop around the hotel. and it takes a lot of walk for JR. The room smell a little bit of smoking but it looks clean and the view is nice.

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Customer Reviews - Keio Plaza Hotel, Tokyo

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