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Excellent 8.3
Based on 2466 reviews

Recent customer comments

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based on 2466 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

8.8 Hsin-Hsu W.
June 08, 2016
Good service
Good service !

8 Hsin-Hsu W.
June 08, 2016
Good service
The service is good, excellent location near Shinjuko Station

8.4 Driya A.
June 06, 2016
Very good hotel in good location
Location is good, lots of shopping area close by and close to public transport Hotel room is clean to international standards Hotel staff is helpful but very busy with customers, even at late nights Dining facilities are great (free breakfast can be used in any of 4 restaurants) Almost-24 hour convenience store downstairs Can borrow umbrella for free Free bus to Disneyland Bus to airports available (for a charge)

June 06, 2016
Sun shined at 5.00am in the morning
Ensure you get a room with good curtains black out .....

8.8 Yuk C.
Hong Kong
June 02, 2016
Very good hotel
close to shopping center. good arrangement in all sort of transportation

9.6 wee L.
June 02, 2016
Best hotel with Centralized location in Shinjuku area
Value for money hotel with spacious room and Clyde proximity to Shinjuku shopping area

6 Yim K.
Hong Kong
June 01, 2016
It was OK
Stayed here several times, location is good, surrounding is good. House keeping standard can be "random", depending your luck. Didn't allow me to extend check out for 30 mins even though they have me wait for 30 mins + before I can get a room (it was already 4 pm)

8.4 Susan B.
May 30, 2016
Housekeeping staff very thoughful

South Korea
May 30, 2016
Good Location
It is located in NishiShinjuku. You can visit Isetan Department store and Tokyu Hands by walk.

7.6 Hui C.
May 29, 2016
Friendly staff and spacious room
this is a big hotel. Room is spacious and nice with daily newspaper. the staff are extremely friendly too and the breakfast spread and variety is good. not to mention the free shuttle bus to Disneyland is definitely another plus point. am glad that I chose this hotel and will come back again next time.