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Excellent 8.3
Based on 2492 reviews

Recent customer comments

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Excellent



based on 2492 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

Antholyn V.
Philippines
July 03, 2016
big rooms
big rooms, great service

Antholyn V.
Philippines
July 03, 2016
nice hotel
nice rooms!! huge!

Yvonne M.
Hong Kong
July 02, 2016
Good accessibility
Overall is satisfactiry

Lin H.
Singapore
June 30, 2016
Good location
Good location with direct bus from narita airport

Silvy K.
Indonesia
June 30, 2016
Nice hotel
The staff are friendly, helpful and willing to give clear explanation for sth we dont know.

Cassandra L.
Singapore
June 29, 2016
Satisfied stay
The hotel stay was overall satisfactory. Located at the bustling shinjuku, it was very near to the eateries, shops and train station. The free shuttle service to Disneyland is a plus point. Room area are considered spacious given that hotel rooms in Tokyo are fairly small. However, they charged 20yen additionally per night and ard SGD120 equiv for 2-hr extension to checkout time. Find this not reasonable. Not sure if this is a common practice in Japan though.

Fenny K.
Indonesia
June 26, 2016
The second room is perfect
This time I booked 2 rooms unlike the other room this room is perfect. Spacious room all the children enjoy the stay.

Fenny K.
Indonesia
June 26, 2016
Everything is good
This time I'm a bit disappointed... Actually it's my third time but this time... The room and the pillow smells no good. Besides that everything is good

Prasit N.
Thailand
June 23, 2016
Good location hotel
The hotel is located in good location. The room is clean and not too small.

Angelie L.
Philippines
June 22, 2016
Great location
Moderate room size, great breakfast and good for daily tours.