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Keio Plaza Hotel

2-2-1 Nishi-Shinjuku Shinjuku-ku, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 1436
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1528 reviews

Value for Money
7.7
Location
8.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.4
All reviews (1528)
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Karen W. Families with young children Malaysia, December 20, 2014
Keio

Location, location, location
7.3
Great location, clean room but limited amenities. Staff are pleasant but not overly helpful.
Shelley W. Families with young children Australia, December 14, 2014
short stay in Tokyo

close to shopping
6.7
Hotel was adequate and good location for central shopping in Shinjuku. Extremely disappointed with staff on checkin were rude and very unhelpful, upon checking out i heard another guest complaining to management about the same thing. On a positive note breakfast buffet was great
Shelley W. Solo travelers Australia, December 14, 2014
shopping in Tokyo

location to shopping
7
Ok, staff on checkin counter were rude
Chia H. Families with older children Singapore, December 14, 2014
Good location

Good location, clean rooms and prompt service at check in counters
8
Overall good. Location is good, room is clean and service is prompt.
Teo K. Families with young children Singapore, December 14, 2014
Great location but....

Location, cleanliness of rooms and facilities in room
5.7
The hotel is strict on check out times which is at 11am, unlike most hotels which is around mid day. If you wish to extend an additional day of stay would be charged. Breakfast ends at 10 am but the selection is focused, unlike the spread you typically see at breakfast buffets. All of these should be made known at the time of booking.
Richard C. Solo travelers Australia, December 13, 2014
Good location although the facilities looked dated

Location, price, wifi
7.3
Justin C. Families with young children Malaysia, December 13, 2014
shinjuku

location,location and location
4.3
this hotel is ratehr old and the service is just everage,there are many better hotels that i can choose in this area with this price range.
Zhenyu H. Families with young children China, December 12, 2014
A Great hotel in Tokyo

location, food, and comfort
8.7
Great!
Hei Y. Families with young children Hong Kong, December 12, 2014
Good location!

Location, speak English, clean
7.7
Sharon T. Families with young children Singapore, December 11, 2014
reasonable price for such a big roon

facilities, room size and clean
8.3
It was good and the renovated room was new.. although we did not manage to catch the shuttle service when we try booking one day before.

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Customer Reviews - Keio Plaza Hotel, Tokyo

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