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Recent customer comments

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Good



based on 36 reviews
  • Cleanliness 6.7
  • Facilities 5.7
  • Location 7.4
  • Room Comfort/Standard 6.7
  • Service 6.3
  • Value for money 6.8
  • Food/Dining 5.8
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Wendy W. from Malaysia
Business travelers
Stayed 2 nights in August 2015
Overall OK
Location,
Overall it was ok. Rooms are quite clean but service can be better. They should also improve on the wifi and breakfast quality.
Reviewed October 12, 2015

Francis U. from Malaysia
Business travelers
Stayed one night in September 2015
Convenient location
Big Room, Easy access, good value
The hotel is location at Bintulu new township, easy to access to many place.
Reviewed October 05, 2015

Sasi K. from Malaysia
Business travelers
Stayed one night in September 2015
Moderate
Moderate and just nice
Reviewed September 28, 2015

Mohd H. from Malaysia
Business travelers
Stayed 3 nights in September 2015
Just nice
The hotel just nice
It was ok but the wifi is sucks
Reviewed September 23, 2015

Mohd R. from Malaysia
Solo travelers
Stayed one night in August 2015
Budget Hotel
clean, near city, great location
Reviewed August 30, 2015

Tang F. from Malaysia
Business travelers
Stayed 2 nights in June 2015
nice hotel
location, room condition, value for money
overall was a pleasant experience. good location for business travelers. plenty of food in surrounding area - walking distance - 10-15 mins. well maintained and rooms are clean. but the aircon unit in my room had water leaking on to the floor.. made a complaint... not sure if anything was done but it was still leaking the following day. it's not a major concern for me as i'm out most of the time but that's not good from a customer service perspective and some clients may not be very happy at all with that. anyway, i'll be back at that hotel the next time i get in to bintulu.
Reviewed August 25, 2015

Mohd R. from Malaysia
Solo travelers
Stayed one night in June 2015
Budget Hotel
clean, near city, great location
Reviewed June 24, 2015

Lee T. from Malaysia
Business travelers
Stayed one night in May 2015
Just a nice hotel to stay for a night
Location
Nice but the air conditions wasn't cold enough
Reviewed June 14, 2015

Jim C. from Malaysia
Business travelers
Stayed 3 nights in March 2015
Nice location
Clean, Location OK, free drink voucher
Reviewed June 11, 2015

Allan C. from Singapore
Groups
Stayed one night in May 2015
One night stay
cleanliness, good front desk service and location
Reviewed May 10, 2015