Very good 7.6
Based on 45 reviews

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About Kempinski Burj Rafal Hotel


Located in the prestigious Burj Rafal community which combines luxury residences and retail shops, Kempinski Burj Rafal Hotel is comprised of 23 floors in Riyadh’s tallest residential tower and is only 27km away from King Khaled International Airport. Overlooking the King Abdullah Financial District, guests enjoy the best views of the city from its 349 luxury guestrooms and suites.

Every possible convenience has been introduced in all of the hotel’s rooms and suites, including air conditioning, floor-to-ceiling views of Riyadh, smart LED TVs, DVDs, mini bars, telephones, writing desks, and high-speed Internet access. The marble bathrooms feature a separate toilet, a shower and a bath, and are equipped with bathrobes.

Kempinski Burj Rafal Hotel offers a variety of dining experiences from The Grand restaurant to the magnificent and one-of-a-kind Ottoman restaurant Tugra.

Kempinski Burj Rafal Hotel also offers 19 meeting rooms equipped to host any kind of business meeting as well as a large ballroom that can accommodate up to 2,000 guests. Amongst the hotel’s amenities are two separate fitness centers and swimming pools for ladies and gentlemen, a one-of-a-kind wellness spa operated by Resense, tennis and squash courts, and a children's play area.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Airport transfer

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Playground
  • Kids club

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Arabic
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 160 SAR
Breakfast Charge (when not included in room rate): 150 SAR
Check-In From: 03:00 PM
Check-Out Until: 01:00 PM
Distance from City Center: 32.6 km
Distance to Airport: 30 km
Internet Usage Fee: 0 SAR
Number of Bars: 3
Number of Floors: 17
Number of Restaurants: 3
Number of Rooms : 349
Parking Fee (per day): 0 SAR
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 20
Year Hotel Built: 2013
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.9
  • Location 8.4
  • Room Comfort/Standard 8.6
  • Service 7.6
  • Value for Money 6.3
  • Food/Dining 8.0

Khalid A. from Saudi Arabia
Families with young children
Stayed one night in August 2016
Bad services
they have only Skyscraper
Reviewed August 21, 2016

SHAUN M. from New Zealand
Business travelers
Stayed one night in July 2016
Worst experience
Room was not cleaned when checked in...Hotel door cards never worked. Was a very bad experience
Reviewed July 24, 2016

Muhammed A. from Saudi Arabia
Business travelers
Stayed 2 nights in July 2016
STC meeting work
STC meeting work
Reviewed July 22, 2016

Abdulrouf A. from Saudi Arabia
Business travelers
Stayed 2 nights in July 2016
I can't believe what I see. Only one guy in the Reception during the rush hour. They don't have a regular housekeeping!! I have to call them for that! And when I call no one come!! And if they come after all one that, they don't do a good job!! They have a problem, a serious problem in thier services!!
Reviewed July 15, 2016

Mohammed A. from Saudi Arabia
Stayed 2 nights in July 2016
Bad service
The food was too bad we couldn't eat it And too much for the prise
Reviewed July 12, 2016

Ahmed A. from Saudi Arabia
Stayed one night in December 2015
Not the best
The bed is comfortable, The room was roomy, The tower is nice
The Air-conditioning unit broke down twice i one day. The bidet in the restroom was leaking The remote control had dead batteries The table light was hanging too low and was blocking the line of sight to the TV
Reviewed December 21, 2015

Mojahed A. from Saudi Arabia
Stayed 2 nights in August 2015
1- Location 2- Cleanliness
it was perfect
Reviewed August 11, 2015

Charles M. from United Kingdom
Business travelers
Stayed 2 nights in June 2015
great place to stay
clean and comfy rooms
Reviewed June 09, 2015

Alfred N. from Switzerland
Business travelers
Stayed 2 nights in January 2015
NIce and new Hotel at good location
nice rooms, modern layout and good location!
The stay was nice and the only downside was that the gym was under repair and therefore closed!
Reviewed February 03, 2015

talal A. from Saudi Arabia
Stayed one night in January 2015
nice 5star hotel in north riyadh
clean nice suits the rafal suit is so nice the small rooms are just fine
Reviewed January 19, 2015


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