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Excellent 8.9
Based on 49 reviews

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About Kempinski Hotel Aqaba

Description

Built in 2009, Kempinski Hotel Aqaba is a distinct addition to Aqaba and a smart choice for travelers. Set 1 km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. Also within easy reach are Nyazi Tours, Aquamarina Beach Hotel, Ruins of Alya.

First-rate hotel services and facilities that define the Kempinski experience await you at the Kempinski Hotel Aqaba. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out.

The ambiance of Kempinski Hotel Aqaba is reflected in every guestroom. television LCD/plasma screen, whirlpool bathtub, non smoking rooms, air conditioning, desk are just some of the facilities that can be found throughout the property. The hotel offers an excellent variety of recreational facilities, including hot tub, private beach, fitness center, sauna, outdoor pool. Kempinski Hotel Aqaba is your one-stop destination for quality hotel accommodations in Aqaba.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • massage

Swimming & soaking

  • hot tub
  • outdoor pool

Water sports

  • private beach
  • water sports (motorized)
  • water sports (non-motorized)

For kids

  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • nightclub
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Arabic
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 35 USD
Breakfast Charge (when not included in room rate): 28 USD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 10 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 8
Number of Restaurants: 4
Number of Rooms : 200
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 2009
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Food, drink and entertainment

AM PM Restaurant

AM PM Restaurant

AM PM is an all day fine dining affair that boasts exquisite fare and an equally delightful view of the Red Sea. With a mouth watering combination of culinary goodness and enchanting ambiance this is one dining experience you are going to savour for a long time.

Fish In Restaurant

Fish In Restaurant

Indulge in a collage of culinary delights from the Mediterranean and the Pacific Rim at the Red Sea. If you are in the mood for an aquatic adventure teeming with stylish settings and inspired fare be sure to sail over to the one and only Fish In.

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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.0
  • Location 9.4
  • Room Comfort/Standard 9.3
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.1

8.4 muhammad Q.
Jordan
May 10, 2016
didn't like the security
its a hotel not military compound , at every corner of the hotel keep asking us are you guys guests at our hotel .. how come am reaching the swimming pool area without being a hotel guest. .. that question at main door at swimming pool at the beach .. thats not professional. . any way the room and bathroom was awesome and the guys at front office was helpful and professional. .breakfast was very good and the staffat the main restaurant were great.

6.7 Georgina H.
United Kingdom
September 21, 2015
Has potential, needs work
Location, responsive management
We stayed in Aqaba for a week, primarily to dive. The hotel is very conveniently located near many dive shops, including the one we had booked with. The hotel itself was a satisfactory stay, particularly as we booked it as a base, rather than somewhere we were going to stay all day to chill out. As the title of this says, service and for some of the F&B outlets, this hotel does not meet what we have come to know as Kempinski standard. The service and food in the Fish In restaurant was very good. The same can be said for the service in their spa , despite a slightly odd layout. That said, we provided feedback to the hotel and we were happy to get a response. They advised that they are undergoing staff training and hiring. The message we got was that they know that there are issues but they are working to fix them. My advice if you are going to book this hotel is to read the most recent reviews to get a good idea of what the service is like closest to your visit as this is a property that has great potential.

9.3 izhar R.
Australia
July 19, 2015
Beautiful modern hotel
Location luxury comfort
A lovely short stay in a wonderfully designed hotel its architecture is very eye pleasing Staff very attentive ,large room and beautiful pool and beach areas

5.7 Hans B.
Germany
April 29, 2015
This hotel tastes like a hostel, but not 5 *****
View from balcony, great breakfast, very freindly service personnel
Hotel offered rooms with one king size or two double twin beds. The double twin beds are simple single beds only. The hotel is making money with adding extra beds. The room bars do not offer alcoholic drinks, no beer, only per order by room service. The kids pool water was milky and closed after we complaint on it. Even if there are zero people you are not allowed to take your 12 yr. child with you in the outdoor whirlpool. The red sea beach is full of sharp stones, also from crashed bricks, and worse a lot of broken glass. It´s dangerous to play football on it. The feeling of stay in this hotel was more of a youth hostel and never 5 stars for such money. I won´t book it again. Much more worth for the money was the Dead Sea Marriott hotel.

10 Adib Z.
Israel
April 27, 2015
Awesome
Luxury relaxation staff
We had the most awesome stay, a truly memorable vacation with our first child.

9 maher A.
Jordan
December 21, 2014
happy
nice hotel.. location , food and beach

9 maher A.
Jordan
December 21, 2014
happy
good location , have a good beach , rooms and loopy exulant

9.7 Ira D.
United States
August 31, 2014
Beautiful hotel and friendly/attentive staff
Location; Service; Design
Great, relaxing. Would come again if in the area

10 eli C.
Israel
July 08, 2014
super hotel
clean,comfortable and big rooms,good stuf

5 Nasser A.
Jordan
June 18, 2014
It was a good hotel, but I didn't feel comfortably
Very nice beaches, clean, good breakfast
There were good hotel facilities, but I didn't feel comfortably because the hotel charched me I think they forced me to pay that. All of that because I have two children less than 8 years old.


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