Excellent 8.9
Based on 49 reviews

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About Kempinski Hotel Aqaba

Description

Well-placed in the sightseeing, sports, beaches area of Aqaba city, Kempinski Hotel Aqaba provides a most conducive spot for you to take a break from your busy days. The excitement of the city center is only 1 km away. Visitors to the hotel can take pleasure in touring the city's top attractions: Nyazi Tours, Aquamarina Beach Hotel, Ruins of Alya.

At Kempinski Hotel Aqaba, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Free Wi-Fi in all rooms, gift/souvenir shop, 24-hour front desk, 24-hour room service, facilities for disabled guests are just a few of the facilities that set Kempinski Hotel Aqaba apart from other hotels in the city.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, whirlpool bathtub, non smoking rooms, air conditioning, desk. The hotel offers many unique recreational opportunities such as snorkeling, hot tub, private beach, fitness center, sauna. Enjoy unparalleled services and a truly prestigious address at the Kempinski Hotel Aqaba.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Bicycle rental

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Water sports

  • Snorkeling
  • Private beach
  • Diving
  • Fishing
  • Water sports (motorized)
  • Water sports (non-motorized)

For kids

  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Facilities for disabled guests
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Arabic
  • Dutch
  • Filipino
  • German
  • Russian
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Policies

All rooms and suites accommodate a maximum of 2 adults and 1 child under 12 years old.

Children under 6 years old stay for free if using existing bedding.

Children 6-12 years old will be charged JOD 35 per child per night with extra bedding and breakfast provided.

The property does not permit food and beverages from outside.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 35 USD
Breakfast Charge (when not included in room rate): 28 USD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 10 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 8
Number of Restaurants: 4
Number of Rooms : 200
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 2009
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Verified traveler reviews

Filter by traveler type
Excellent



  • Cleanliness 9.5
  • Facilities 9.0
  • Location 9.4
  • Room Comfort/Standard 9.3
  • Service 9.0
  • Value for money 8.3
  • Food/Dining 8.1

muhammad Q.
Jordan
May 10, 2016
didn't like the security
its a hotel not military compound , at every corner of the hotel keep asking us are you guys guests at our hotel .. how come am reaching the swimming pool area without being a hotel guest. .. that question at main door at swimming pool at the beach .. thats not professional. . any way the room and bathroom was awesome and the guys at front office was helpful and professional. .breakfast was very good and the staffat the main restaurant were great.

Georgina H.
United Kingdom
September 21, 2015
Has potential, needs work
Location, responsive management
We stayed in Aqaba for a week, primarily to dive. The hotel is very conveniently located near many dive shops, including the one we had booked with. The hotel itself was a satisfactory stay, particularly as we booked it as a base, rather than somewhere we were going to stay all day to chill out. As the title of this says, service and for some of the F&B outlets, this hotel does not meet what we have come to know as Kempinski standard. The service and food in the Fish In restaurant was very good. The same can be said for the service in their spa , despite a slightly odd layout. That said, we provided feedback to the hotel and we were happy to get a response. They advised that they are undergoing staff training and hiring. The message we got was that they know that there are issues but they are working to fix them. My advice if you are going to book this hotel is to read the most recent reviews to get a good idea of what the service is like closest to your visit as this is a property that has great potential.

izhar R.
Australia
July 19, 2015
Beautiful modern hotel
Location luxury comfort
A lovely short stay in a wonderfully designed hotel its architecture is very eye pleasing Staff very attentive ,large room and beautiful pool and beach areas

Hans B.
Germany
April 29, 2015
This hotel tastes like a hostel, but not 5 *****
View from balcony, great breakfast, very freindly service personnel
Hotel offered rooms with one king size or two double twin beds. The double twin beds are simple single beds only. The hotel is making money with adding extra beds. The room bars do not offer alcoholic drinks, no beer, only per order by room service. The kids pool water was milky and closed after we complaint on it. Even if there are zero people you are not allowed to take your 12 yr. child with you in the outdoor whirlpool. The red sea beach is full of sharp stones, also from crashed bricks, and worse a lot of broken glass. It´s dangerous to play football on it. The feeling of stay in this hotel was more of a youth hostel and never 5 stars for such money. I won´t book it again. Much more worth for the money was the Dead Sea Marriott hotel.

Adib Z.
Israel
April 27, 2015
Awesome
Luxury relaxation staff
We had the most awesome stay, a truly memorable vacation with our first child.

maher A.
Jordan
December 21, 2014
happy
nice hotel.. location , food and beach

maher A.
Jordan
December 21, 2014
happy
good location , have a good beach , rooms and loopy exulant

Ira D.
United States
August 31, 2014
Beautiful hotel and friendly/attentive staff
Location; Service; Design
Great, relaxing. Would come again if in the area

eli C.
Israel
July 08, 2014
super hotel
clean,comfortable and big rooms,good stuf

Nasser A.
Jordan
June 18, 2014
It was a good hotel, but I didn't feel comfortably
Very nice beaches, clean, good breakfast
There were good hotel facilities, but I didn't feel comfortably because the hotel charched me I think they forced me to pay that. All of that because I have two children less than 8 years old.



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