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Kempinski Hotel Chengdu

42 Ren Min Nan Road 4th Section, Tongzilin Commercial Area, Chengdu, China (Show on map)

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Area: Tongzilin Commercial Area Number of Rooms: 471

Recent customer reviews

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Excellent

8.2

based on
123 reviews

81 reviews in English

Value for Money
7.9
Location
8.1
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.8
All reviews (123)
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Hooi S. Business travelers Malaysia, May 14, 2015
Choice to stay for business traveler

Safe, comfort and convenient
8
Overall satisfy, good gym, good breakfast
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Rita S. Solo travelers Indonesia, May 1, 2015
Excellent

location, clean, beautiful room
9.7
Beyond expectations, clean, bright and big room with complete amenities, good service and good location.
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David B. Solo travelers United Kingdom, April 9, 2015
Kempinski No 2

Staff, Food and room service
9.7
As good as the first time
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Zong Q. Solo travelers China, March 28, 2015
location

location, food and staff
6
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David B. Couples United Kingdom, February 27, 2015
my views

Staff cleanliness meals
9.3
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Shane W. Solo travelers United States of America, February 22, 2015
There are some who call me...Tim?

Staff, comfort, decoration
9.7
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Andrew L. Business travelers Singapore, February 5, 2015
Value for money

Dinning; cleaniness and prime location
8.7
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Fai R. Business travelers Hong Kong, January 17, 2015
A pleasant surprise

Swimming Pool, Food (Chinese)
8.3
For business travellers, we need a place to work out. I like the opening hours of the hotel's swimming pool until midnight. It gave me a lot of flexibility.
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Matthew O. Business travelers Singapore, December 31, 2014
Dec 14 in Kempenski Chengdu

Service, Food & Location
10
Excellent
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Gail N. Business travelers Singapore, December 20, 2014
An okay hotel

nice staff, comfy rooms, good view
7.7
Overall my stay was generally good, the room was comfortable, and staff pleasant. However having stayed at other Kempinski hotels worldwide, i had higher expectations (since my previous stays in Thailand/Indonesia were excellent). There were a few hiccups i experienced, few taxi drivers unable to find the hotel entrance and exit (i.e. turns out, one of the exit signs was pointing in the wrong way), and some disappointments with the room service standard (the 3 meals i had were rather tasteless, a staff didn't know what was on their own menu etc, another one giving me the wrong order once). These weren't big problems of course, but for a 5* hotel, and given the standard of their other international outlets, it was a bit of a let down.
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