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Kempinski Hotel Grand Arena Bansko

96 Pirin Street, Bansko, Bansko, Bulgaria 2770

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Features of Kempinski Hotel Grand Arena Bansko

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • pets allowed
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • indoor pool
  • kids club
  • massage
  • outdoor pool
  • sauna
  • spa
  • steamroom
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

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Hotel description
If what you're looking for is a conveniently located hotel in Bansko, look no further than Kempinski...see more If what you're looking for is a conveniently located hotel in Bansko, look no further than Kempinski Hotel Grand Arena Bansko. With its location just 2.0 Km from the city center and 150.0 Km from the airport, this 5-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Kempinski Hotel Grand Arena Bansko, the excellent service and superior facilities make for an unforgettable stay. The hotel provides free Wi-Fi in all rooms, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, valet parking to ensure our guests the greatest comfort.

Kempinski Hotel Grand Arena Bansko is home to 157 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning, heating. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, fitness center, sauna, outdoor pool, indoor pool. Discover an engaging blend of professional service and a wide array of features at Kempinski Hotel Grand Arena Bansko.
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Recent customer comments

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All reviews (19)

Couples (14)

Solo travelers (1)

Families with young children (4)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (19)
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Lydia F. Families with young children
United Kingdom, June 24, 2013
Fabulous Summer Stay with Young Children

Spa, Kids Club and Location
We booked a very last minute 2 night stay at the hotel. We had a fantastic rate, as we went in low season (June). I am really pleased we stayed here. Our room was perfect - a really good size and with a fold up bed for our 3 year old and a cot for our 1 year old. The hotel had thought of everything, including children's bath products and mini-robes! We had such a good rate that we didn't expect to be able to use the free kids club but, yes, this was included! So. our three year old son had a fantastic time with the very lovely and gentle lady running it. 1:1 the whole time as there was hardly another child in the hotel over our stay. The spa was out of this world and I loved the amazing choice of saunas and steam rooms. The pools were lovely too Breakfast was good and the staff attentive One day we also had an afternoon tea, which was very tasty apart from the scones which were which were a bit stale. I'll let them off for this one disappointment Overall an amazing stay and would definitely be tempted to return at the same time of year for another fabulous value break
Luke G. Solo travelers
Singapore, April 04, 2013
Non existence room service but good otherwise.

The proximity to the ski lift, great spa and clean surrounding.
Krasimir K. Couples
Bulgaria, April 08, 2013

Sandro F. Couples
Italy, November 30, 2012
beautiful surroundings, lovely hotel

the setting, wonderful big rooms,excellent spa facilities,very pleasant & helpfull staff
we had a wonderful few days, the room was very large with gorgeous mountain views. if I had to criticise anything it would be that we had a junior suite and it only had 1 easy chair in the room to sit on, and I know who would have been sitting on the bed watching TV, so I requested another chair ,which they brought straightaway, but I felt in that size room there should have been a small sofa and 2 easy chairs !!the staff were all very friendly & helpful, always smiling.Choice at breakfast was excellent as were the spa facilities. would highly recommend this hotel to anyone.
Greece, October 31, 2012
the best hotel in bansko

just next to gondola for the skiers
The hotel is great we go often to bansko for ski and we always stay there. Kempinski grand arena is a 5 star hotel with a poor deco in my opinion. Otherwise is a wonderful choose.
Greece, November 01, 2012
Super position and spa

spa, jakuzzi outside
Very nice position, near lift and in front of snow pist. Close to restaurants. Large room and bathroom. Very nice spa facilities and especially outdoor heated pool and jakuzi. Very good breakfast. The only negatave point is that you have to pay for car park.
Elena S. Couples
Macedonia, August 24, 2012
excellent hotel

nice view, good pools, service with a smile
everything was perfect if you are looking for quiet, relaxed holiday. we have been there in august and during summer you can enjoy the beautifull nature. spa in the hotel is good as well as the wellness centar. it is convinient place for summer holiday for families with small children. there are good restaurants on a walking distance from the hotel and nice village Razlog on 10km from Bansko.
Darko D. Families with young children
Macedonia, August 30, 2012
Very nice SPA

SPA, outside siting area around pools,
Very nice SPA. Excellent and very helpfull staff. Variety of choices for breakfast but with long queues for pancakes and omelets. Definitely recommend.
Elena S. Couples
Macedonia, August 31, 2012
quiet nice hotel with excellent service

swimming pools
We have been there in August so we can enjoy outside swimming pools. Everything was excellent like it should be in 5 stars hotel. Staff is proffesional, spa is very good. The village of Bansko has a lot of mehanas with great food. Village of Razlog is on 10 minutes drive by car and its worth to be seen. I am recomending this hotel.
margaret W. Couples
United Kingdom, August 14, 2012
Lovely hotel and service wiyh a smile

Location, fantastic views
We first went to this hotel to a wedding in 2007,(did not stay there) so we thought we would spoil ourselves this year. Not a bad report on any area of this wonderful hotel, staff, food, facilties everything was perfect and nothing too much trouble for anyone. Clean bed linen and towels every day turn down service, complimentary water...endless. Icing on the cake was being up-graded on arrival to an apartment - 2 balconies with mountain views.

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