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Kempinski Hotel & Residences Palm Jumeirah

Crescent West, Palm Jumeirah, Dubai, United Arab Emirates (Show on map)

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"Marieke and Ahmed at front desk were extremely friendly and..."

  • Junaid, South Africa
  • May 16, 2015
  • Area: Palm Jumeirah
  • Rooms : 244

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Room Types
Superior 1 Bedroom Suite
1-Bedroom Superior Suite
1-Bedroom Superior Suite - Summer Package
Superior 1 Bedroom Suite
2 Bedroom Suite Hot Deal
2 Bedroom Suite - Summer Package
Ocean 2 Bedroom Suite
Ocean 2 Bedroom Suite
Palm 2 Bedroom Suite
Palm 2 Bedroom Suite
Superior 3 Bedroom Suite
3 Bedroom Suite
Superior 3 Bedroom Suite - Summer Package
Superior 3 Bedroom Suite
Superior 4 Bedroom Penthouse
Superior 4 Bedroom Penthouse


When would you like to stay at this hotel?

Features of Kempinski Hotel & Residences Palm Jumeirah

24-hour front desk

24-hour room service

airport transfer



BBQ facilities

bicycle rental

business center

car hire

car park


currency exchange


express check-in/check-out

family room

laundry service

luggage storage

meeting facilities


poolside bar


room service

safety deposit boxes



smoking area


Sports and Recreation


children's playground

fitness center


kids club


outdoor pool

pool (kids)

private beach


water sports (non-motorized)


Wi-Fi in public areas


car park

valet parking

Languages Spoken










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This 5-star property’s location enables guests to explore a number of major attractions such as Aquaventure, the 42-acre water-themed amusement park, the Lost Chambers, and Dolphin Bay. All guestrooms and suites are elegantly furnished with modern amenities for guests’ luxurious comfort. Exploring Dubai is exhilarating, and great places to relax and let the excitement sink in are the restaurants and a bar, as well as a spa and wellness center. When staying at the Kempinski Hotel & Residences Palm Jumeirah, guests are ensured to have a perfect stay with its perfect combination of natural beauty and excellent service. This 5-star property’s location enables guests to explore a number of major attractions such as ... see more
Please be informed that 1 Bedroom Suite can accommodate 2 adults and 1 child (up to 12 years of age). Extra bed charges apply for children from 6 years of age and above.

The 2 Bedroom Suite can accommodate 4 adults and 2 children (up to 12 years of age). Extra bed charges also apply for children from 6 years and above.

Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
350 AED

Breakfast Charge (when not included in room rate)
160 AED

Check-In From

Check-Out Until

Distance to Airport
35 km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Year Hotel Built

Recent customer comments

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Very Good


from 60 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (60)
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Mariam A. Groups United Arab Emirates, July 19, 2015
very bad
very noisy bad attitude from the staff, terrible shaking bathrooms !!! also the walls are not sound proof!!!
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Hisham A. Families with young children Saudi Arabia, July 19, 2015
Perfect place for families

Location, suite size, pool & beach
Much better than I expected
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Junyong J. Business travelers South Korea, July 18, 2015
Best hotel ever

Large room, pool, good staff
Best hotel ever. large room with full kitchen Clean and cool swimming pool. but less space of car parking area
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Nicola B. Families with older children United Kingdom, May 22, 2015
5 Star Staff!

Staff, location, service
This was our second visit to this hotel and we returned as we knew the location was perfect to unwind. We had a sea view two bedroom apartment and a lot of reviews say to go for rooms overlooking the pool. You do get the Dubai skyline view but we preferred the late sun on our balcony with great sunsets. We were glad to recognise staff from our previous visit and the service they provide is second to none. In particular Maurice and Vispal (sorry if mis-spelt) who are forever smiling by the pool and work in such high temperatures but maintain their lovely characters all day. Also the knowledgeable and friendly pool bar staff - a lovely Russian guy and his Phillipine colleague. They were very interesting to talk to and work quickly and efficiently. Our rooms were serviced beautifully every day. The hotel is in a great location especially as we were with our grown up children as you get a beach holiday but in the evenings can go into central Dubai for shopping and a myriad of restaurants. We did eat at our hotel as well and found the food improved this time (as this was our only negative point about the hotel during our last visit). There is a lot of building work near the hotel which is expanding and also other hotels being built on the Palm but it didn't spoil the atmosphere there and we managed to ignore it. The beach area is also very safe, lots of shade provided for young children and great facilities. Thank you Kempinski, we can't wait to return.
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Junaid M. Families with older children South Africa, May 16, 2015
Perfect hotel with perfect staff

Marieke and Ahmed at front desk were extremely friendly and hospitable.
We loved every moment and would definitely return. All amenities were five star quality and we will definitely recommend to all to visit.
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Fahad A. Families with young children Saudi Arabia, March 28, 2015
Our stay

Location, spacious, wash machine, kitchen
Overall nice; however, Lack of Safty in children swimming pool, Beach is not cleaned daily, Major TV Sports channels not available (beIN Sports), Saudi channels Live from Makah & Madinah.
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Aliff S. Families with older children Singapore, March 21, 2015
Like a Palace

Beautiful architerchure
A really nice place. nice beach. nice pool. spacious room and awesome view. Like a holiday home!
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Kelly V. Solo travelers Greece, February 15, 2015
A holiday from the city

Friendliness of the staff, service and amazing buffet breakfast
Very pleasant.
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Ioan B. Business travelers Romania, October 31, 2014
My opinion

Services provided by concierge, possibility to smoke shisha, the view
Was ok but the cleaning services&laundry I consider to be at the level of 2 star hotel. I paid to much for the services I've got
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Michelle H. Families with older children United Kingdom, October 31, 2014
Holiday at Kempinski Palm Jumeirah
No hot water - had hotel engineers twice to our room and only resolved at the end of the stay Put in a room at the end of the hotel next to noisy building works (building a second Kempinski) Food was dreadful - certainly not 5 star standard. Only one restaurant - the second was meant to be open from the 1st October, but was still not open for our stay at the end of October - therefore very little choice Decor inside the hotel was bland and depressing Pool staff reserved seats for people who gave back handlers, even though they sometimes never arrived at the pool, and there weren't enough sun loungers for everyone. Staff tried to insist that we take the hotel taxi at 5 times the price, and said they could not get a Dubai taxi - completely untrue if you know Dubai! Very disappointing stay, and wil do own research next time, rather than using, recommendation.
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Customers like this hotel for:
Area recommended for:
  • beaches
  • family fun
  • romance
Distance to airport:
  • Al Maktoum International Airport (25.9 Km)
  • Dubai International Airport (30.1 Km)
Customer comments:
  • "Good service" , "Swimming pool" , "View"
Top attractions in the area:
  • Palm Jumeirah (2.9 Km)
  • Aquaventure Water Park (2.9 Km)
  • Marina Walk (4.5 Km)
  • Jumeirah Walk (4.7 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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