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Kempinski Hotel Shenyang

109 Youth Street, Shen He District, Shenyang, China (Show on map)

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Area: Shen He District Number of Rooms: 332

Recent customer reviews

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Very Good

7.9

from 58 reviews

Value for Money
7.6
Location
8.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.1
Food/Dining
7.4
All reviews (58)
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Michael L. Business travelers Hong Kong, May 8, 2013
Below expectation, disappointed

Location, easy access to subway station
6
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Koh C. Business travelers Singapore, April 10, 2013
Beautiful hotel

very nice hotel room with king size bed, nice view of the river and very friendly gym staff
8
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Jeffrey L. Business travelers Singapore, March 18, 2013
Easy access to airport

Big toilet near town area easy acres to the airport
3.3
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Jeffrey L. Couples Singapore, March 17, 2013
Lousy staff performance

Near airport
3.3
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David R. Couples Australia, March 16, 2013
A two night stay. Fabulous views of lake and city.

Staff, views, location
8
Enjoyable stay and would stay again. Friendly, attentive staff and hotel was well located and easy to find.
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Joe F. Couples United States of America, February 15, 2013
Great Place and Great Location

Good Location for our Needs
9.7
This Kempinski Hotel / Shenyang is a great hotel. The restaurants were perfect, breakfast was incredible. Just a Great Place.
Shopping Tip: Easy to get to attractions and shopping anywhere within the Shenyang area.
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Jeffrey L. Couples Singapore, February 3, 2013
poor staff service

near airport, near city, near cbd
3.3
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Lay H. Business travelers Malaysia, January 31, 2013
Comfortable and nice Hotel

Comfortable room
6.7
This is a comfortable and nice hotel, the hotel staffs are friendly and helpful, the taste of the food is acceptable. This hotel is good for both business traveler and family, convenience location. The service of hotel can improve further if can provide free pick up from hotel especially during winter season.
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James P. Business travelers United States of America, January 8, 2013
Conditions of room generally okay

The staff, excellent customer service!
8.7
i found the staff to be exceptionally professional and helpful. including front desk, concerige and door person. the hotel has a great team. even the gm had time to chat with me.
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Way K. Business travelers Canada, December 30, 2012
Not A 5-Star Establishment, more like a 3.5 star

nil
5.3
Breakfast served poorly, no butter, no hot milk (empty pot with burner below still on), pre-fried eggs from cookie cups (and all of such over-cooked, both sunny side up and over-easy, no choice), mediocre coffee per demand, no attendant pouring coffee? Spa facial cleaning was a joke . . . merely a application of fish-smell facial creams and removal...no pore cleaning process whatsoever...for close to one hour??? I have been to Kempinski establishments elsewhere, the one in Shenyang was surprisingly a substandard one by far. Who's running the operation, totally by locals? if so, then the name should be changed to something else, not a K.
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