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Excellent 8.4
Based on 80 reviews

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About Kempinski Hotel Suzhou


Situated in the historical 'old city' of Suzhou, this majestic property is a great base for exploring the city's ancient architecture and natural beauty. Kempinski Hotel Suzhou's city center location on Guobin Road makes it easily accessible to and from various modes of transportation such as train and bus. The hotel's 22 floors and 458 guest rooms are completely surrounded by serene and picturesque landscape, making it ideal for light outdoor activities like cycling, jogging, and strolling. Near the hotel, guests will find a number of attractions, namely Ligongdi St., Dushu Lake, Jinji Lake, and the Science Exhibition Center. Guests can also take full advantage of the hotel's facilities, from the 4,000sqm Health and Recreation Center - complete with a gym, yoga, and in-door swimming pool, an array of restaurants and bars, and the city's largest ballroom which can seat up to 1,200 persons.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • indoor pool

Land sports

  • golf course (within 3 km)
  • garden

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Japanese
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 170 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 22
Number of Restaurants: 2
Number of Rooms : 458
Room Voltage: 220
Year Hotel Built: 2008
Year Hotel Last Renovated: 2008
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Agoda Verified Reviews

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  • Hotel Condition/Cleanliness 8.9
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Staff Performance 8.4
  • Value for Money 8.2
  • Food/Dining 7.4

9.3 John V.
United States
December 11, 2014
First class hotel
The pool and spa, the excellent room and location

10 Hyojin J.
South Korea
November 06, 2014
it's really good. they are so kind.

10 mingchang Y.
July 17, 2014
Quite great!
service, room conditin, food

8 shen Z.
February 09, 2014
Nice hotel and location
Clean good service good location
Clean and convenient, but the amenity is not that good.

8.3 John V.
United States
January 31, 2014
Comfortable and Convenient
Very elegant decor and perfect for tired business travelers. Fantastic spa and pool. The room was beautiful and extremely comfortable.
I am a business traveler and always stay there for the comfort and classy feel. Staff performance

9 Jia B.
May 24, 2013
Would love to come back again
large room, kid-friendly, access to lake/garden
It's a very comfortable stay with my young kid and parents. The swimming pool is luxurious, pleasing both my kid and my parents. We can easily go out and take a walk in the gardens next to a big lake. The staff is friendly and nice to kids. It's a perfect choice for family leisure trips.

5.7 Kin Y.
Hong Kong
April 22, 2013
not bad
comfortable, relax, clean
meal can be better room service ok ham and cheese sandwich so bad

8 Ozlem T.
April 13, 2013
Relaxing getaway from shanghai
lake view, garden, swimming pools
Everything was great except food. Rich menu was nicely thought but could be executed better. Spa is a must try. And there are lots of activities for children

9.3 Fredrik B.
January 04, 2013
Beatiful location between the Suzhou lakes
Good value for money, good service and restaurants
Enjoyed a two night stay and really enjoyed it. Very good hotel. Those of us who love spa treatments should visit their spa.

9.3 Fredrik B.
January 04, 2013
Simply a great hotel
Restaurants, rooms, spa and tranquil location
Enjoyed our stay very much. Had a great view of the city and the lake (actually better with "golf view" rooms). Great with the Paulaner restaurant on the ground floor.