Excellent 8.2
Based on 47 reviews

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About Kempinski Hotel Wuxi


The only international hotel in Wuxi, this is by far the only place guests should consider when down here. The city is between Shanghai and Nanjing and can be a good stopover city for a little bit of shopping. Also, the Taihu Lake is a must-see and is a designated Scenic Area by the Chinese government. In addition to the restaurants and bars, the hotel includes an authentic Paulaner brewery which could very well make you think you are in Germany. After a long ride getting into Wuxi, head over to the spa to relax those sore muscles and feel refreshed. A true jewel in this industrial town, Kempinski Hotel Wuxi is a must-stay hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [indoor]
  • Spa
  • Massage(s)
  • Tours
  • Steamroom
  • Karaoke
  • Nightclub

Dining, drinking, and snacking

  • Grocery delivery
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • Postal service
  • Daily housekeeping
  • security [24-hour]
  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Library
  • ATM
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area
  • Check-in [24-hour]
  • Doorman

For the kids

  • children's playground
  • Kids club

Working and staying connected

  • Photocopying
  • Printer

Languages Spoken

  • English
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 300 CNY
Breakfast Charge (when not included in room rate): 158 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.5 km
Distance to Airport: 30 km
Internet Usage Fee: 60 CNY
Non-Smoking Rooms / Floors: Yes
Number of Floors: 22
Number of Restaurants: 5
Number of Rooms : 400
Parking Fee (per day): 25 CNY
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2007
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.9
  • Facilities 6.0
  • Location 7.6
  • Room Comfort/Standard 8.6
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 8.0
Sort by

Bernardette L.
April 21, 2016
Not bad for price
Friendly staff and great service. No much amenities though.

September 20, 2015
nice hotel, firendly staff and good location.
nice hotel, firendly staff and good location.
nice hotel, firendly staff and good location.

March 19, 2015
Reasonably Good Hotel in Wuxi
Comfortable Room & Bed, Stable Wifi
My stay in Kempinski Hotel Wuxi has been a good one. The hotel is one of the best in Wuxi in term of standard and class. Room comfort is one of the main selling point here. Foods in hotel restaurant is good where they served international buffet with many variety. The only letdown would probably be the location where it is abit of distance to the nearest mall.

Jit T.
November 02, 2014
Very nice hotel
Location, food and service
Great experience of a truly 5 stars hotel. Highly recommended.

Paul L.
United States
May 22, 2014
Good biz hotel
Cleaness, Service, size of room
Good services and big enough room for standard. Also the cleaness was great! recomand for biz travellers.

March 15, 2014
Classy Hotel with Excellent Service
Hotel Standard, Staff Service, Room Comfort
Kempinski Hotel Wuxi is classy with great decorations. Hotel is equipped with large & comfortable rooms. Wifi speed is fast and stable. Great breakfast available. Hotel is almost perfect except that it is not located within walking distance to any shopping malls or shops.

Shuiqing W.
United States
February 10, 2014
Good location. Good service.
Service was attentive and efficient. Good location, close to major sightseeing and shopping area.

Edward Y.
United Kingdom
February 02, 2014
disappointing stay
the size of room for cost. the design of bathroom
this is supposed to be a kempinski 5 star hotel, it is not. it is 3 star at best (world reference). the food was very poor for a 5 star hotel, the breakfast was terrible. a huge selection of tasteless food. a couple came down in their bathrobes and were not challenged about their dress. the breakfast in the executive lounge was even worse, so went to the main restaurant. the wine in the evening was the same bottle for 3 nights. i explained that the bottle needs to be changed daily, that the wine goes stale within a few hours. the hotel suffers typically for china for catering to chinese tastes, not international tastes. international hotel brands should keep their international image. most of the reception staff could not understand english well, room service could not understand at all. all front of house staff need a full english course. the hotel needs to upgrade itself to international kempinski standards. kempinski is supposed to be luxury, relaxation. kempinski, remove your name from this hotel it is taking your name downhill. call it another brand in china. or improve it quickly.

October 31, 2013
Value for money hotel
luxurious, sophisticated and comfortable
Felt great staying in the hotel with full facilities and especially the high speed internet that allows working in the room efficiently. The cafe lounge was cosy and the hotel staff is warm and friendly.

Wei F.
October 19, 2013
Clean and modern
big bathroom, comfortable bed, clean room
The room was clean and and the design was modern. I especially liked the bathroom. The bathtub was deep.


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