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Kempinski Hotel

109 Youth Street, Shenhe District, Heping, Shenyang, China (Show on map)

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Area: Heping Number of Rooms: 332

Recent customer reviews

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Very Good

7.8

based on
54 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.3
All reviews (54)
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Jeffrey L. Couples Singapore, March 17, 2013
Lousy staff performance

Near airport
3.3
David R. Couples Australia, March 16, 2013
A two night stay. Fabulous views of lake and city.

Staff, views, location
8
Enjoyable stay and would stay again. Friendly, attentive staff and hotel was well located and easy to find.
Joe F. Couples United States of America, February 15, 2013
Great Place and Great Location

Good Location for our Needs
9.7
This Kempinski Hotel / Shenyang is a great hotel. The restaurants were perfect, breakfast was incredible. Just a Great Place.
Shopping Tip: Easy to get to attractions and shopping anywhere within the Shenyang area.
Jeffrey L. Couples Singapore, February 3, 2013
poor staff service

near airport, near city, near cbd
3.3
Lay H. Business travelers Malaysia, January 31, 2013
Comfortable and nice Hotel

Comfortable room
6.7
This is a comfortable and nice hotel, the hotel staffs are friendly and helpful, the taste of the food is acceptable. This hotel is good for both business traveler and family, convenience location. The service of hotel can improve further if can provide free pick up from hotel especially during winter season.
James P. Business travelers United States of America, January 8, 2013
Conditions of room generally okay

The staff, excellent customer service!
8.7
i found the staff to be exceptionally professional and helpful. including front desk, concerige and door person. the hotel has a great team. even the gm had time to chat with me.
Way K. Business travelers Canada, December 30, 2012
Not A 5-Star Establishment, more like a 3.5 star

nil
5.3
Breakfast served poorly, no butter, no hot milk (empty pot with burner below still on), pre-fried eggs from cookie cups (and all of such over-cooked, both sunny side up and over-easy, no choice), mediocre coffee per demand, no attendant pouring coffee? Spa facial cleaning was a joke . . . merely a application of fish-smell facial creams and removal...no pore cleaning process whatsoever...for close to one hour??? I have been to Kempinski establishments elsewhere, the one in Shenyang was surprisingly a substandard one by far. Who's running the operation, totally by locals? if so, then the name should be changed to something else, not a K.
Van T. Business travelers United States of America, December 18, 2012
Very nice hotel room

Big Room
8
This 5-star hotel is a little dated but still hold its own as a five-star. Very conveniently located in the center of Shenyang. I stayed two nights on a business trip and was satisfied. All the amenities of a 5-star were there and the guests are left happy. The hotel has a German beer bar -- the Paulaner Brauhaus -- which is appropriate as this is a German-run hotel.
Law W. Business travelers Hong Kong, December 8, 2012
Great Hotel

location
8
Usually stay at this hotel for business travel. Nice room and good location.
Law W. Business travelers Hong Kong, December 8, 2012
Nice Hotel

Location
8
Usually stay at this hotel for business travel. Nice room and good location.

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