Excellent 8.6
Based on 322 reviews

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About Kempinski Mall Of The Emirates Hotel


Located on Sheikh Zayed Road in the Al Barsha district, Kempinski Mall Of The Emirates Hotel is centrally situated within close proximity to areas such as Downtown Dubai, Dubai Marina, and Palm Jumeirah, with the Mall of the Emirates metro station a mere 5-minute walk away. The hotel boasts the only indoor snow and ski resort in the UAE. If you love to mix balmy desert temperatures with an artificial winter environment, this is paradise found. In addition to the extensive hotel facilities like the pool, gym, boutique shops, and tourist essentials such as the tour desk and currency exchange, you can also enjoy the ski and winter playground of the Ski Dubai. If you end up getting too chilled, it will be easy to warm up in the sun while staying cool at either Wild Wadi Waterpark or Aquaventure Water Park - both easily accessible. With a range of accommodation including rooms, suites, and ski chalets, each equipped and furnished to the highest luxury standards, there is literally something for everyone at Kempinski Mall Of The Emirates Hotel.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Land sports

  • Golf course (within 3 km)
  • Skiing
  • Tennis court(s)

For kids

  • Swimming pool [kids]

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar
  • Shared kitchen


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Postal service
  • Ticket service
  • Check-in/check-out [private]
  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Elevator
  • Nightclub
  • Salon
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes
  • Lockers
  • Check-in [24-hour]
  • Doorman

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Arabic
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
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A tourism tax will be charged directly at the property.

Extra beds are available at additional charge.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 179 AED
Breakfast Charge (when not included in room rate): 150 AED
Check-In From: 03:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 5. Km
Distance to Airport: 15. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 17
Number of Restaurants: 2
Number of Rooms : 393
Time to Airport (Minutes): 20
Year Hotel Built: 2006
Year Hotel Last Renovated: 2015
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Verified traveler reviews

Filter by traveler type

  • Cleanliness 8.9
  • Facilities 9.4
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.0
  • Food/Dining 8.1
Sort by

Wing S. from Hong Kong
Stayed 3 nights in August 2016
with a group of friends
rating should be at least 9.2
Reviewed August 15, 2016

SARA B. from United Arab Emirates
Families with young children
Stayed one night in August 2016
Very expensive
Reservation staff never pick up the phone
Reviewed August 09, 2016

Yayu H. from Singapore
Business travelers
Stayed 3 nights in July 2016
Definately the BEST hotel we ever stay
Love this hotel MAX! Good Service!! Clean and big room, best location, the hotel is just next to Mall of Emirate which you don't even need to step out of the hotel to reach the mall. fantasy breakfast buffet. Always stay this hotel when we come to Dubai!
Reviewed August 02, 2016

Abdulla A. from Qatar
Stayed 4 nights in July 2016
Fantastic Hotel
Its a very good hotel for couples and families.
Reviewed July 11, 2016

Ka T. from Hong Kong
Solo travelers
Stayed 3 nights in June 2016
Good location with excellent services
Reviewed June 29, 2016

Easan S. from Malaysia
Stayed 3 nights in June 2016
Amazing Service
We were happy with the service provided and the friendly staff. The restaurants especially Olea. We being from south east Asia didn't really know Levantine cuisine, the chef and the waiter were kind enough to take their time to explain the menu and recommend dishes as well. It was a great experience. Also the front desk and conciarge staff took their time to explain and recommend places to visit in Dubai.
Reviewed June 22, 2016

Jessy H. from Indonesia
Stayed 4 nights in November 2015
excellent hotel
such a nice hotel, feels like home
Reviewed June 14, 2016

Jessy H. from Indonesia
Stayed one night in November 2015
excellent hotel
such a nice hotel, feels like home
Reviewed June 14, 2016

Chongo M. from Australia
Stayed 4 nights in May 2016
Wonderful Stay
Front Desk staff. Welcoming and very polite Cafe in the Lounge - staff ready to serve you. You feel at home. Dining Room - Very good service Cleaning staff for our room - Excellent Room - luxurious and spacious
Reviewed June 07, 2016

Sharaf A. from United Arab Emirates
Stayed one night in June 2016
It is a great hotel and fulfill my desires
it is worth the money and the time
Reviewed June 03, 2016


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