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Excellent 8.6
Based on 322 reviews

Recent customer comments

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based on 322 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 9.4
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.0
  • Food/Dining 8.1

Mohammad A.
June 08, 2013
Good stay
Room bars pool

Justin C.
South Africa
June 06, 2013
Shopping centre hotel
Pool area. Big rooms. Joined to shopping mall.
Lovely hotel however, entrance of the hotel was in the process of having a revamp and there was some banging and drilling during the day. We were not made aware of this by agoda when we booked online.

Sarah D.
June 03, 2013
It does not host the ski dubai centre
Big rooms and very friendly staff
This hotel, even though it promotes it on the agoda website, does not have the ski dubai centre. They are attached but this does not give you access to ski dubai and it has nothing to do with the hotel. If you want to go to ski dubai, expect to pay over 200aed to go. The rooms were very comfortable and the bathroom was large, they are under construction at the moment but it was not a bother. The staff were amazingly helpful and friendly but the food is extremely expensive so we just ate at the mall.

Loizos C.
June 02, 2013
Shopping and Mall Restaurants
Nothing special. Hotel was being renovated. The concierge messed up the booking to a restaurant we were looking forward to going to, and we turned up without a booking.

Riyadh B.
June 02, 2013
Location good atmospher

Amin R.
United States
May 30, 2013
Luxury, shopping, good Customer Service

May 27, 2013
Clean nice facilities delicious food

Brian A.
May 26, 2013
Good value Hotel
Clean, Friendly Staff, Good Value

Mansour A.
May 20, 2013
Large size, Comfortable bed and Large windows
Romance, Clean&Comfortable room

Jack B.
United Kingdom
May 07, 2013
Pleasant & relaxing
Location to shops, restaurants and the comfort.
Hotel was very relaxing but the Internet was slow and erratic. The concierge was very helpful however the bellboys were slow and very disorganised on arrival and departure.