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Excellent 8.6
Based on 316 reviews

Agoda Verified Reviews

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based on 316 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 9.5
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Staff Performance 8.8
  • Value for Money 8.0
  • Food/Dining 8.1

10 Jurita B.
United Kingdom
October 30, 2015
The location, the styling and the staff. All were fantastic and to a high standard.
On arrival we were given our early check in request with a bonus as we were upgraded to a junior suite. FAB start to the holiday. The staff and concierge were extremely helpful. The location means you're close by to shops galore and on the metro line within easy reach of all the sights. The style of the hotel is modern, luxurious and classy and was well worth the money spent. I would extremely recommend staying here. We had such a great time. Thanks to Youssef our concierge who was majorly helpful and impressive.

7 ALI M.
October 28, 2015
good location
location clean hotel
good but too expensive

10 Frank L.
United States
October 26, 2015
Great Hotel in Dubai
Service and Staff, Room amenities, Large Bathroom
Fantastic hotel with wonderful staff and friendly and attentive service. The room was beautiful with extremely comfortable bed and large amenity-laden bathroom. The executive lounge staff and food were wonderful. Would highly recommend to anyone staying in Dubai. Have the Mall of the Emirates right there was an added bonus.

9.7 mohammed A.
South Africa
October 21, 2015
The photos don't justify the experience
Staff, overall and location
When booking the reviews and photos don't justify this hotel. From pre check in emails, guest relation, and the detail of room set up is amazing. I was lucky to be upgraded to a newly renovated suite, as I entered the music played, the ac was set up and ofcourse my honeymoon set. The hotel design details and new amenities are very good. I would like to thank Olga and her team there was nothing I would change. Thanks

10 Joshua B.
October 20, 2015
Great location and Service
Attached to The mall of the Emirates. Friendly and helpful staff. Great room and hotel facilities.

9 Michael E.
United Kingdom
October 16, 2015
Great hotel
Staff where great, hotel was beautiful and it was good value for money
We only stayed for one night but we felt really welcomed by the staff. The room was beautiful and we where actually given a free upgrade to a mini suite

10 Habeeb A.
Saudi Arabia
October 15, 2015
Saudi Arabai
the room, the breakfast, and the emplyees

9.7 Manjoot B.
October 07, 2015
Superior finishes, pollite staff, great food
Very good experience and flawless experience.

10 Abdulaziz A.
United Arab Emirates
September 11, 2015
Good location
Location, comfort and room
The hotel is very convenient and room was excellent. Very clean and good size.

10 abdulla A.
United Arab Emirates
September 10, 2015