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Kensington Close Hotel

Wrights Lane , Chelsea - Kensington, London, United Kingdom W8 5SP (Show on map)

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Area: Chelsea - Kensington Number of Rooms: 708

Recent customer reviews

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Good

7.5

based on
857 reviews

Value for Money
7.3
Location
8.8
Staff Performance
7.4
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.1
Food/Dining
6.6
All reviews (857)
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Nikolai H. Couples Norway, May 31, 2015
Great rooms at an affordable peice

Location, great staff, nice rooms
9.3
Ioannis G. Couples Greece, May 27, 2015

Kensington Close Hotel
2
Booked executive doubles at 22 sqm and were given gross 16sqm. After telling them they upgraded to 19sqm and they didn't have bigger rooms. They are criminals and keep away!
Meg L. Groups United Kingdom, May 27, 2015
Excellent friendly staff &, really super location

excellent friendly staff, conveneint location, super breaky & lovely atmosphere.
9.7
Very lovely staff, wonderful breakfast and spacious ground floor areas with a lovely atmosphere throughout. Super pool and spa, although additional charge for this. Beautifully clean and comfortable rooms, excellent shower/ bath. Room rather small but very comfortable & spotlessly clean, we enjoyed a super stay, many thanks- Meg
Stania M. Families with young children United Kingdom, May 26, 2015
Good

Cleanliness Location and
4.3
For the price and 4star rating breakfast should have been included. For the rating it should have a complementary hair conditioner, hot chocolate beverage option in the room along with a mini bar. It would be helpful if the rooms had blackout blinds fitted.
Shaun B. Families with older children United Kingdom, May 25, 2015
Ideal location good value

In an ideal location very helpful staff clean an cimfortable
9
Enjoyed our stay good staff clean and comfortable
Man C. Couples Hong Kong, May 24, 2015
Average

Staff, location
7.3
Excellent location, within 5 min walk from tube station. Staff was very friendly and helpful. There were only 2 small elevators which were not convenient for so many guests staying in the hotel. Room was also small. And walls were so thin that we could hear everything outside the room.
Nor Z. Couples Malaysia, May 24, 2015
Nice location

Near to the underground station and staff are very helpful. They kept my luggage for free before i travel to paris
7
Overall good. Receptionists and staff are very nice. But the room is small and the bathroom overfloaded.
Priissa L. Couples Malaysia, May 19, 2015
Recommend hotel

Good location, clean & comfort
8.7
Very Good location, room was clean & comfort.
Margarita C. Couples Philippines, May 18, 2015
Tiny rooms, expensive parking, some rude staff

Location is great! Some staff were very helpful. At least they clean the rooms everyday.
4.3
The rooms were extremely tiny as well as the bathroom! It was relatively clean. Parking was really expensive and not free which was disappointing as we chose this hotel because it had a car park. Some staff were very helpful but the guy managing the bar area was really rude. Given what we know now, we would definitely choose to stay elsewhere.
Benedetta M. Couples Italy, May 16, 2015
Excellent location, clean, practical

Location, clean, staff
9.3

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Customer Reviews - Kensington Close Hotel, London

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