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Kensington Close Hotel

Wrights Lane , Chelsea - Kensington, London, United Kingdom W8 5SP (Show on map)

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Area: Chelsea - Kensington Number of Rooms: 708

Recent customer reviews

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Good

7.5

based on
593 reviews

Value for Money
7.3
Location
8.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.2
Food/Dining
6.5
All reviews (593)
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Simon M. Solo travelers United Kingdom, July 20, 2014
Good value for money

Proximity to the underground, food quality, staff attitude
8
All met with my expectations
Andriana L. Business travelers Netherlands, July 20, 2014
it was so so, not good not bad

location, price value compared to other 4 star hotels at this timing
6
it was reasonable , but surely not good the rooms ,even in executive were small, the shower was terrible, very little water, the hotel is too big for being nice and comfy, the breakfast was not so good, it was full english breakfast, but nothing more the businesscentre was only two computers with printer, no help
Yet M. Solo travelers Malaysia, July 19, 2014
Good Location & tranport

Location, Price & Convenience
7
The location and public transport was convenient. Room is very small.
Denis B. Couples Ireland, July 19, 2014
Good experience

Good hotel, location good, close to tube and airport connection
8.3
Relaxing
Arturas P. Business travelers Lithuania, July 16, 2014
Staff missing helping points, some language strugl

Shower/bathroom unacceptably- curtains too short, water runs down to the floor, ceiling paint peeling off
6
Amanda A. Groups United Kingdom, July 14, 2014
Good hotel who go again

The food was great and the swimming pool was great n the room was lovely
9.3
Are stay was great nice staff and lovely food and clean hotel but the steam room was not working for the days we was there so we had a word with the manger there she said if he come back again she will give us free pass to get in so that was great the swimming pool is lovely too .
Carole L. Groups United Kingdom, July 13, 2014
Very happy

Location price and good hospitality
7.3
Satisfactory and value for money for the location would certainly recommend
Xuemei G. Groups United Kingdom, July 12, 2014
bad

no
4.3
John O. Couples United States of America, July 8, 2014
The hotel was clean and close to the underground.

Close to the underground, clean, quiet.
7
Pleasant, but disappointed in the high price of our room which did not include a refrigerator. Also, the hotel required guests to pay 9.95 pounds a day for internet, and 9 pounds to use the fitness and pool areas, which I found unacceptable. The front staff was attentive, but not friendly, except for a gentleman named Alessandro.
Angela D. Groups United Kingdom, July 7, 2014
Friendly, polite,clean,and we will return again

How friendly the staff were nothing was to much trouble . Reception was quick and easy and the bar area again entry of places to sit nice relaxed area .
8.7
Lovely stay will return think the only thing I would fault is the the spa as the staff weren't helpfull and we thought it was very over priced !

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Customer Reviews - Kensington Close Hotel, London

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