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Kensington Close Hotel

Wrights Lane , Chelsea - Kensington, London, United Kingdom W8 5SP (Show on map)

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Area: Chelsea - Kensington Number of Rooms: 708

Recent customer reviews

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Good

7.5

based on
699 reviews

Value for Money
7.3
Location
8.8
Staff Performance
7.3
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.2
Food/Dining
6.6
All reviews (699)
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Malcolm R. Business travelers United Kingdom, October 15, 2014
Too noisy - Unable to sleep properly!

Gym, Business Center & location
7
Nice looking interior, great gym, bed rooms are old fashioned & walls between neighbors are so thin you can hear them going to the toilet, talking, slamming doors, etc I had a tough time relaxing and was only able to fall asleep around 23:00 after all the noise had settled. I find most of the hotels in the area are like this, these are buildings that were built about 100 years back and were converted into hotels, space is limited and rooms are small even if you are given an upgrade! Too noisy I'm afraid, I will be looking for a modern solid hotel next time as I enjoy my sleep.
Henry B. Couples United Kingdom, October 11, 2014
As expected

Location, Cleanliness, staff
9.3
Good general stay - location close to tube stop and local shops/restuarants. Staff were friendly and helpful, rooms were modern and clean. Overall the hotel was as I had expeted based on the reviews I had read, and was good value for the location and quality of my experience.
Josette C. Solo travelers Philippines, October 8, 2014
Ms

Great location
8
Very convenient location, near subways
Afaf A. Families with young children Saudi Arabia, October 6, 2014
no help mending my reservation

location clean
7.7
my flight was delayed three days and i couldnt find help neither from hotel or agoda to get money back or extend my stay .... i lost alot of money for 2 rooms reservation for three nights
Cherissa A. Groups Philippines, October 5, 2014
Good location

Location, service and value for money
9
It was a very pleasant stay. Location was good and the superb service. Alhough the rooms are small but you will be out all day so its okay. The price is just right. Will definitely be back here.
Michael Z. Business travelers Cyphrus, October 3, 2014
Prime

Location
5
Reception was always busy and unable to help. Room was too small for an executive room ( my booking ) Bathroom was very small for an executive room
Claire W. Solo travelers United Kingdom, October 1, 2014
Excellent hotal. Recomend it.

Staff. Bar. Location
8.7
It was a short stay. The staff are very helpful and friendly. Room was clean. Iron would be useful to have in the room. Everything else was perfect for my stay. Would defiantly stay there again.
Chutchai B. Business travelers Thailand, September 28, 2014
Clean room / Good location

Clean room/Location/ Nice lobby
7.7
So far good, room is clean and hotel is located not far from subway.
Yashar N. Business travelers Sweden, September 28, 2014
OK hotel

Central location
6
OK
Wing Y. Couples Hong Kong, September 27, 2014
Convenient Location; Air-conditioning; Car Park

Free WiFi gift voucher; reasonable car park fee; indoor hotel-managed car park
7
On the whole, this hotel is quite nice, I WOULD recommend it. LOCATION: Conveniently located & easy to find (5 mins away from the nearest Tube station and restaurants) RECEPTION: Possible to communicate with (not very good English); not very polite (receptionists calling somebody else while processing customers' payment; not very focused on helping one customer at a time) CONCIERGE: Nice & willing to help with directions HOTEL CONDITIONS: Fairly decorated; lifts and stairs available; bad ventilation ROOM CONDITIONS: Really small room; fairly decorated; really bad view; small bathroom with only shower; bathroom equipped with hair dryer and necessities like shampoo, conditioner, shower gel & soap; lower water pressure; really cold air-conditioning BREAKFAST: Not included; we bought it from the hotel reception later [₤12 per person (bought from the hotel reception) V.S. ₤16 (bought from the restaurant reception)]; quite proper English & Continental breakfast; free coffee, tea or other hot drinks served by staff WIFI: Not included; hotel staff gave us two gift vouchers upon check-in; quite stable connection & speed; for the connection of only one device

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Customer Reviews - Kensington Close Hotel, London

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