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Kensington Rooms Hotel

131-137 Cromwell Road, Chelsea, London, United Kingdom SW7 4DU (Show on map)

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"Nothing. Just very old, rundown, dirty. ..."

  • Roland, Austria
  • July 27, 2015
  • Area: Chelsea
  • Rooms : 88
  • Free Wi-Fi

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Room Types
Single Room
Single Room
Triple Room
Triple Room
Deluxe Double with Breakfast
Deluxe Double Room
Family Room
Family Room


When would you like to stay at this hotel?

Features of Kensington Rooms Hotel

24-hour front desk


business center

family room

laundry service

luggage storage

meeting facilities


safety deposit boxes

shared lounge/TV area



free Wi-Fi in all rooms

Wi-Fi in public areas

Languages Spoken







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This economy class hotel, situated on Cromwell Road, is located a short walk from the Gloucester Road Tube Station. Guests will enjoy a location that is convenient to a myriad of the most popular tourist sites in London, including St. James Park, Big Ben, the Palace of Westminster, Buckingham Palace, and the shopping areas of Kensington. The hotel offers contemporary rooms that are adorned with modern amenities and feature a relatively new decorative theme. The Kensington Rooms Hotel is for guests that want a contemporary ambience with a great location close to public transportation. This economy class hotel, situated on Cromwell Road, is located a short walk from the Gloucester ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
11:00 AM

Number of Rooms

Recent customer comments

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from 98 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (98)
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Roland M. Couples Austria, July 27, 2015
Very old, run down, overrated hotel.
The hotel is ok located about 5 min walk from metro stop. A large supermarket and restaurants are close. The hotel condition is very poor: dirty floors all over, the stairs slippery with old filthy floor, water leaking from roof window, the staff unfriendly, wifi not working well at all. After checkin, I go to our room and it was not made. They obviously mixed up the reservations. Got a new key to a smaller room. The bed was so lay through and cricket, my bottle water bottle ran down the bed side. The floor had so many filthy stains, no trash bin, mold all over in the shower, the bathroom was so small could not even sit straight on the toilet, street noise and the old window cannot even close fully, the room phone was defective and placed on a whole in the head board to cover a whole full with trash from previous guests. The staff was also unfriendly and not very responsive. While waiting I realized other guests also had issues like no blow dryer (and also non available in the entire hotel), a angry family with baby checking out asking for their money back cause no baby crib or bed available.
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Keh L. Families with older children Malaysia, July 26, 2015
It was way beyond my expectations. My daughter slipped and fell down from the stairs as the staircase was wet and unattended. The room was really small compared to the pictures shown. Also the room my son and daughters stayed in, the bathroom was leaking which made the whole carpet wet. It was a really bad experience.
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Jeane C. Families with young children Australia, July 19, 2015
Below expectations

Bathroom was better than how it was portrayed on trip advisor, the bed wasn't too soft, and location was excellent.
We were assigned at the ground floor. The room was rather stuffy with barely any air inside. There were no air conditioning and the fan was rather weak.
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Yee C. Couples Malaysia, June 28, 2015
Dirty, noisy and small room

I was really disappointed with the hotel condition. When I entered the room. I can hear car noise straightway. The room is small no air conditioning. The bed is so soft it sink when sitting on it. The toilet looks old. Air dryer is not function properly and is dangerous to use. Will definitely remove from my future list.
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Lai N. Families with young children Australia, June 20, 2015
Good for location

Location, convenient, lots of attraction nearby
Overall is fine, room is comfortable and clean. Very close to everything. I think it is a good choice for value.
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Man K. Solo travelers Portugal, June 10, 2015
Good Location and maybe price on specific days

Location, price and none
Water was not hot enough in shower, no fridge to store drinks I've bought from nearby Waitrose, TV too small. Other than that I'm happy.
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Nirti S. Couples Australia, June 6, 2015
not worth it

close to metro shops
no hotel water
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Suraya Y. Groups Malaysia, May 28, 2015
strategic location

near gluocester tube, shops & restaurant
Wifi superb fast, room & toilet is small, clean
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Chang W. Business travelers Singapore, May 22, 2015
room is not as clean and new as seen in website

the room are really worn out and musky smell are over the hotel.
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Hira D. Solo travelers United Kingdom, May 21, 2015
Location is good

Hotel is just ok
Not great value for money
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< Previous page 1 - 10 of 98 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Victoria and Albert Museum
  • Museum of Instruments
  • Kensington Palace
  • Kensington Gardens
  • The Serpentine

From London Heathrow Airport: Take Airport Way (A3113) Left. Take Horton Road Left. Take M25 for 3.7 kilometers. Take M4 for 14.8 kilometers. Take Great West Road (A4) for 6 kilometers, via Hounslow, via Hammersmith and Fulham, via Kensington and Chelsea Right. Take Earl's Court Right. Take West Cromwell Road (A4) Right. Take Warwick Road (A3220). Take Cromwell Road (A4).

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Customers like this hotel for:
Nearest transport:
  • Gloucester Road Tube Station (0.3 Km / 4 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • London City Airport (16.7 Km)
  • London Heathrow Airport (18.5 Km)
Customer comments:
  • "Clean room" , "Good location" , "Staff"
Top attractions in the area:
  • Natural History Museum (0.8 Km / 10 min walk)
  • Science and Natural History Museum (0.8 Km / 10 min walk)
  • Science Museum (1.0 Km / 12 min walk)
  • Victoria and Albert Museum (1.2 Km / 15 min walk)
Note: Distances are measured as a straight line.

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