Kenzi Menara Palace - All Inclusive Premium

Avenue Mohamed VI, Zone Agdal, Medina, Marrakech, Morocco 40000

Very good 7.4
Based on 13 reviews

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About Kenzi Menara Palace - All Inclusive Premium

Description

Offering quality accommodations in the cultural, sightseeing, and shopping district of Marrakech, Kenzi Menara Palace - All Inclusive Premium is a popular pick for both business and leisure travelers. The hotel lies three kilometers from the city center and is easily accessible to important town facilities. With the city's main attractions such as Agdal Gardens, Sultana Spa, and Bains de Marrakech within close reach, guests are sure to love its location.

Take advantage of a wealth of unrivaled services and amenities at this Marrakech hotel. The hotel provides airport transfer, valet parking, a restaurant, safety deposit boxes, and business center to ensure our guests the greatest comfort.

Hotel accommodations have been carefully selected to offer the highest degree of comfort and convenience, with a bathtub, laptop safe box, in room safe, TV, and internet access in each room. The hotel's sauna, spa, garden, and indoor pool are ideal places to relax and unwind after a busy day. Superb facilities and an excellent location make Kenzi Menara Palace - All Inclusive Premium the perfect base from which to enjoy your stay in Marrakech.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage

Swimming & soaking

  • outdoor pool
  • indoor pool

Land sports

  • tennis courts

For kids

  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Arabic
  • French
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Policies

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 190 MAD
Check-In From: 01:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 3.0 km
Distance to Airport: 5 km
Non-Smoking Rooms / Floors: No
Number of Bars: 2
Number of Restaurants: 3
Number of Rooms : 236
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 2008
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.0
  • Location 6.8
  • Room Comfort/Standard 7.7
  • Service 7.2
  • Value for Money 7.2
  • Food/Dining 7.4

Filip N.
Sweden
August 25, 2013
Good hotel but bad service
Pool, clean and nice
The hotel staff was the worst. Took 1 hour to check in and they tell multiple times that I haven't paid, even if I showed them my voucher with payment and everything. The hotel is good but the staff need education. And need to learn to speak English.

Filip N.
Sweden
August 16, 2013
Not a 5-star
Pool, gym, breakfast
First of all this is not near a 5-star hotel. The check in took us around 45 min and they told us sit and wait. They didn't serve us anything, like water or tea (that rude in maroc not to do). And when we gave our Voucher with payment information and booking number the first thing after watching even there system and my voucher was "so you havent paid for your stay.. I responden "no i have paid" she insisted by saying "no you havent".. I was sure I had paid and I could even proof it with the voucher. So I wasn't scared. After a while she said "yes you've paid". No, sorry or I was wrong. nothing. Theres one girl in the reception that knows nothing. NOTHING about how to handle guests. Totally wrong attitude. I've many stories with since we stayed there 6 nights. we were 15 people and none of us tought this was a 5-star hotel. JUST because of the service.

El K.
United Kingdom
August 07, 2013
just fabulous if only I could stay more
clean friendly and good value
It was just a fantastic stay due to the worm welcome by the staff and the high quality of services

richard S.
United Kingdom
February 16, 2013
Lovely hotel
High standard of accommodation
the service was good, however with the exception of staff at breakfast i felt sometimes that i was a number and not and individual. staff would be helpful, but not go he extra mile even to the point where you felt on more than one occasion that you were imposing on their agenda. otherwise a lovely place!

seonaid B.
United Kingdom
June 12, 2012
great hotel could not fault it!!!
great food and lovely atmosphere
When we arrived we were given mint tea on arrival and had people greet us as soon as we got out the taxi they looked after our bags. They gave us a free upgrade to a pool view. The rooms were very nice and modern and very cleaned very well every day. I think the service from the staff was great they were so happy to help you with anything you needed.

SABRINA H.
France
August 11, 2015
UNE GROSSE ESBROUFFE HOTEL 3 ETOILES MAXIMUM.
L'ESBROUFFE DE CET HOTEL, DU PERSONNEL INCOMPÉTENT, DES MENSONGES LES UNS DERRIÈRES LES AUTRES

mohammed A.
France
March 27, 2015
séjour malheureux
L’espace la cuisine la piscine

Hazar T.
France
June 21, 2014
Au top comme d'habitude tout c'est très bien passé
Propreté Accueil Petit dejeuner
Très reposant avec un superbe accueil une très bonne ambiance

magali O.
France
June 16, 2014
sejour très bien, personnel très accueillant
piscine grande et superbe, cuisine variée de très bonne qualité, personnel très souriant
très bon séjour que je recommande pour tous ceux qui souhaitent se reposer et se détendre à la piscine. la formule all exclusive est au top : cuisine variée avec buffet varié, 2 restaurants proposés aux saveurs marocaines et italiennes.

Roman S.
Switzerland
September 04, 2013
Luxus zum guten Preis, super Pool....
Pool, Personal und Zimmergrösse
Superfreundliches Personal, guter Zimmerservice (essen), riesiger und sauberer Pool (ca 20 x 40 m) der ab Abends 6 Uhr jeweils beinahe zur alleinigen Benutzung zur Verfügung stand. Hotel liegt leider etwas ausserhalb der City, es existiert allerdings 4 x Tag ein Gratisshuttlebus zum Place FNA.


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