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Khmeroyal Hotel

#383, Sisowath Bvld, Doun Penh, Phnom Penh, Cambodia

Recent customer reviews

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Very good

7.0

based on 269 reviews

192 reviews in English

Value for Money
7.1
Location
8.9
Staff Performance
6.9
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
7.0
Food/Dining
6.1
All reviews (269)
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Thi H. Groups Vietnam, April 1, 2016
Room dirty
3.7
Too much mosquito in room
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Thi X. Groups Vietnam, March 20, 2016
Near Royal Palace, good location
4.7
I feel satisfied with this hotel
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Kathryn S. Couples United Kingdom, February 26, 2016
Happy to return
5.3
We returned to this hotel having stayed here 4 years ago. The location and view of the Mekong are really good - excellent watching everyone walking/ selling/ socialising beside the river in the evening. The staff were friendly and welcoming and very helpful in arranging transport to the airport. Some furniture etc is a bit tired but we were quite prepared to accept this in view of the positives above.
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Baudouin D. Couples Belgium, February 14, 2016
Good location, dirty hotel

Location
5.3
- the bathroom was dirty, long black hairs in bath and on floor - NO HOT WATER to shower, cold water only - no soap provided in bathroom (although shampoo and tootbrush provided) - room very old, could do with freshing up
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Michael T. Solo travelers United States of America, January 29, 2016
I'll be back.
6.7
Nice facilities and staff. Spacious rooms good value for the money. Breakfast so so.
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Rita G. Couples United States of America, December 14, 2015
Wires from the walls

The hotel has nice staff big rooms but needs a good scrubbing and repairs. Great location tho.
6
We go because of location. Will not stay again because the repairs, mold in the bath all was sub standard.
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Yulia B. Solo travelers Russia, November 27, 2015
Nice location, friendly staff

Location
6.3
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Julie B. Solo travelers Australia, November 7, 2015
Phnom Penh

Location just a short walk to the Imperial Palace & FFC. Riverfront. Staff helpful. Comfy beds.
7
Very old hotel. 1st room smelled so we were moved to nice basic room. The fridge had mould on the shelf. It is a tropical humid place.Fan was supplied to assist aircon. Good hot shower. It is under renovation. For the price it was much lower standard than previous hotel in Siem Reap. We would try them again ☺
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Razimah A. Couples Singapore, November 3, 2015
Pleasant and helpful staff

The location of the hotel is next to the riverfront with nice view, saff were pleasant and helpful and the price is reasonable
6
If not for the staff and location I would not come and stay there again. The hotel feels and look old and not maintain well. They need to provide better towel that, the one they provided us during.our stay felt like plastic.
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Zachary H. Families with young children United States of America, August 10, 2015
Nice location in a dirty hotel.

Location, good food, dirty carpets/shower curtain
8
The hotel has great service, and wonderful location. When one eats or drinks on the first level you are just across the street from a view of the river. The staff is customer friendly and very helpful. The hotel needs new carpets throughout and the shower curtain is disgustingly dirty. I bet for $2 hotel management could buy a new shower curtain, and they should spend that $2 every month for a new one if it dirty. The food is good and so are the sweet drinks. Service was exceptional. And the price is right. Be careful if you rent a motorbike and need to park. They ask you to park in underground parking and I see too many mice under the hotel, but there are none in the hotel room.
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