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Khmeroyal Hotel

#383, Sisowath Bvld, Riverfront, Phnom Penh, Cambodia (Show on map)

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Area: Riverfront Number of Rooms: 60
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
224 reviews

Value for Money
7.2
Location
8.9
Staff Performance
6.8
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
7.2
Food/Dining
6.2
All reviews (224)
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Emely D. Couples Netherlands, October 28, 2014
Friendly Staff

Friendly staff. Good location. A lot of restaurant
8
It was pleasant. The bedroom and the Bedsheet was clean but the badroom was a nightmare. Need a lot of improvement in cleaning and the shower curtain was very nasty.
Teresa B. Couples New Zealand, August 30, 2014
good location

location.
6
Was ok
Kim V. Business travelers Vietnam, August 27, 2014
7.1

location,location,location
6.7
I travel a lot of time
Lea K. Groups Philippines, August 23, 2014
Hotel too old

Location, Breakfast & Price
6
Located few steps (1 minute walk) away from the Royal Palace and in front of Sisowath Quay (Riverside). Many good restaurants in the area. Staff quite disappointing due to language barrier among others. Wifi extremely slow whether inside the room or at the lobby. Elevator too small can only fit 5 pax without bags! Room is big but quite creepy because the hotel is too old (based on its looks). Comfort room is dirty with hair on the tub even if we have just arrived. Also, we found half-consumed bottle of water inside thw fridge. Really disappointing! Aside from location, only good thing was the buffet breakfast (tasted really good)!
Marcel C. Business travelers Australia, August 11, 2014
The cleanliness of the breakfast are disgusting.

Front desk staff, security box, location.
5.3
Mediocre, desk staff great. Rooms poorly cleaned. I found much evidence from previous guests. Cleaning staff watching TV in guest rooms!! Breakfast area dirty tables, flies, lazy staff on mobiles. After large Korean tourist guests eat breakfast no food left for other guests. Staff not able to replace food.Water failed 3 times but guests never advised. TV hopeless.
Chong Y. Groups Malaysia, July 30, 2014
good location and value for money

location, price, clean room
6
Jia X. Families with older children Malaysia, July 29, 2014
unfriendly front desk

location, accessibility
6.3
The front desk need to be more professional and at least can communicate using English. The room we stayed was mistaken at first and later they changed it to a bigger room as we booked. The first thing we saw in the room was cockroaches all around the bathroom. They kept saying that it is a room for two but we booked it as room for three, ends up they only provided for 2 persons breakfast in the morning.
Mohd T. Couples Malaysia, July 24, 2014
A pleasant stay in Phnom Penh

location,easier for halal food and transport is alao easy
7.7
I dind the room was spacious, service rendered was good but ww skip the breakfast which is non halal.
Jan W. Solo travelers Sweden, July 10, 2014
Nice hotel along the river

Location, value for money,
8.7
This is a nice hotel that gives value for money. The finish in the rooms is okay, far from flashy but still clean with all amenities functioning according to general standard. The lack of in-room safe is a minus. The location of the hotel along the river is superb if your looking to be close to restaurants and other hotels where foreigners hang out or stay.
Alan C. Couples Australia, July 3, 2014
Quick and easy

Big room, central location, friendly staff
7.7
Our stay was pleasant and we caught up on some sleep.

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