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Very good 7.2
Based on 6732 reviews

Recent customer comments

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Very good

based on 6732 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.4
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 7.0
  • Food/Dining 6.6

Thamakrit P.
November 10, 2015
It's ok but need to improve about cleanlinees
Check in took so long. Staff is nice and friendly. But once I went in the room I was shocked to see lots of pee spot on the toilet seat. Hotel is getting older and need to be renovated. I booked the deluxe room. But the bed quality is old and in bad condition, you can feel the spring hitting against your back while you sleeping. I'm not a picky person. I visited Hong Kong many times and stay in this hotels about 3 times. Good location. But please need to be renovated.

November 10, 2015
"Great" stay
Free Wi-Fi, Good Location, Room size just right for solo traveller
Hotel is time to upgrade. cleanliness need to improve. Bathtub is dirty and old suggest to remove.Bed sheets are stained. Carpet is dirty. Service: Front Desk look serious, Bell desk is helpful, Housekeeping is prompt when called. Good Location: easy access to numerous malls and restaurants.

dominic R.
November 10, 2015
Not for Business guests. Extremely inflexible.
the location
I prefer a hotel with flexible thinking and that puts the guest first. The Kimberly does neither of these two. There was a bed and a roof over my head.......that's about it and NEVER again will stay there.

Chris M.
November 09, 2015
The location was good if very busy.
I was very disappointed with the size of the rooms and paid the additional cost for an upgrade to a larger room, which in the end would have been a similar total cost of staying at a nicer hotel.

Gavin G.
November 09, 2015
location, room, value

November 08, 2015
Good location and value for money
Good location, cheap and comfort
The location is good and is very near to the MTR. the hotel room is considered ok for the price that i paid for. There are a lot of eateries nearby the hotel and thus, you can find yourself being surrounded with food all around you. i will definitely go back to this hotel when i go Hongkong.

sian N.
November 07, 2015
bad service from reception
very bad service at reception, the worst I have seen so far.

Keith G.
United Kingdom
November 06, 2015
location, clean room, ok price
I think the hotel is overrated but that maybe due to extra facilities (Spa, restaurant, coffee shop...) It was ok for comfort but not the most comfortable bed. It was clean. No complementary water and the Wifi was intermitent. Worth staying if you can get a good price through Agoda. Reception seemed to be short staffed or inefficent - took 20 minutes queing to check-in and over 1/2 hour to check-out with more than 50 people waiting!

Ysmael Y.
November 06, 2015
a bit better than basic
Location, price and cleanliness
It was pretty good, had a problem with check in. Just the idea that check in is at 2pm is a bit odd.

Martin C.
United States
November 06, 2015
Great place in a great spot
Location, staff, and convenience
The breakfast buffet was nice, and the staff was also good. However, the best thing was the location. The airport shuttle bus to the train came out front, and it is a black from Nathan street and 2 blocks from the subway. Very busy spot. We walked to the night market, and shopped everywhere. Overall a good place to stay in the heart of a busy area.