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Kimberley Hotel

28 Kimberley Road, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Very good

7.2

based on 6473 reviews

3676 reviews in English

Value for Money
7.0
Location
8.5
Staff Performance
6.9
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.2
Food/Dining
6.6
All reviews (6473)
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Sayaka O. Solo travelers Japan, December 1, 2014
Great Location

Center of the city. Safe and very convenient
6.3
It was a very pleasant stay.
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Jon E. Business travelers Iceland, December 1, 2014
The hotel is getting old and not clean

Service at the bar and the bell boys
4
Good for the location but the hotel are dirty.
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Tat Y. Families with young children Malaysia, December 1, 2014
Good Location

Nearby MTR Station, Shopping mall & Food Stall
6.7
Disadvantages is the room got cigarette smell
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Tat Y. Families with young children Malaysia, December 1, 2014
StrategicLocation

Nearby MTR Station, Shopping mall & Food Stall
6.7
to provide King Size bed and rid off the cigarette smell
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Lay P. Families with young children Singapore, December 1, 2014
Good location

location
6.3
The room was small. The tap was not working properly and small bathroom
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Euphorie L. Groups Singapore, December 1, 2014
If there's promo, might consider to come back~

Lots of cafes outside the Hotel! TST mtr station is just within 5 min walk! Can just start shopping once you step out the Hotel!
5.3
My friend had her birthday upon check-in, the hotel is nice to surprise her with a big piece of birthday cake. The hotel is quite easy to find from the TST mtr station, just exit B2 and turn left, walk straight to Kimberly road and turn left. If you are dragging your luggage, the sad thing is there's no lift in exit B2. No need to worry if you are hungry in the morning or night, there are many cafes, restaurants and even 7-11 nearby. We requested for housekeeping the next day, but the staffs did not change to new bedsheets, which made us wonder how many days do they change to new bedsheets. As 5* hotels which I have stayed before changes everything to new and clean ones every single day. Upon check-in, we were asked for deposit in HKD, but we do not have much money as we just arrived. Hence we requested to give in RMB, but the male staff said that they only accept HKD, and insisted us to change to HKD on the spot. We have been to so many countries, and have not heard of this rule, later then the staff said it's trouble for him to hand written the receipt to us and it will take some time. Well we don't mind waiting though, just then a Chinese guest beside us checked in, he only have RMB with him and the lady staff who served him mentioned that it is ok he can pay the deposit in RMB!!! Hmm...
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Euphorie L. Groups Singapore, December 1, 2014
Great location if you wanna go shopping!

Very near TST station, restaurants and shopping nearby!
5.7
The hotel is quite easy to find from the TST mtr station, just exit B2 and turn right, walk straight to Kimberly road and turn right. If you are dragging your luggage, the sad thing is there's no lift in exit B2. No need to worry if you are hungry in the morning or night, there are many cafes, restaurants and 7-11 nearby. Some of the staffs are quite friendly and helpful, but some of them are unfriendly. There's definitely room for improvement!!! If you are going to the airport, it better for you to book the shuttle service at the hotel, as the journey might take you about more than 45 min drive, and the price is quite reasonable if you are sharing with many people.
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Jeff Y. Families with young children Malaysia, December 1, 2014
Suite room needs renovation

Nearby to many attractions
6.3
I was upgraded to a suite room which is located on the 21st floor. There is no direct lift to 21st but need to climb the stairs at 20th floor. The suite room furnitures were rather run down and the bed is not comfortable. Despite it is written 'Free WIFI' in agoda but was informed not included and chargeable. Was only given for free after several request to the hotel staffs.
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Jeff Y. Families with young children Malaysia, December 1, 2014
Bed was rather uncomfortable

Nearby to many cafe restaurants
6.7
Overall stay was ok but some of the rooms need refurbishment.
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Sarawuth D. Business travelers Thailand, November 27, 2014
location

location
7
location are very good. room are very old.
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