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Very good 7.2
Based on 6728 reviews

Recent customer comments

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Very good

based on 6728 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.4
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 7.0
  • Food/Dining 6.6

Ma A. from Philippines
Families with young children
Stayed 4 nights in May 2015
Not so good "bed situation"
Location because Kimberley Road is very near shopping locations.
I had bites all over my legs because of bed bugs. Not good at all. When we checked out, we were charged for the bottled water that I took from the refrigerator (which wasn't working at all). I told the front desk officer that we were not given our courtesy bottled water for 2 nights already. They charged me anyway. What i really could not take was i had bed bug bites on my legs (and some on my arms). This hotel really needs to improve on cleanliness & housekeeping.
Reviewed May 20, 2015

Yung H. from Taiwan
Solo travelers
Stayed one night in May 2015
a good place to stay, won't regret
good price, good location as well as good service
The locaiton is near MRT station. The room is well decorated and comfortable. The price is good.
Reviewed May 18, 2015

anita C. from Philippines
Stayed 3 nights in May 2015
average hotel
location was great. and there's a good chinese restaurant across and a 7-11 conveniemce store.
The hotel itself is average. The price is affordable. The only thing i don't like is their shower because the drainage is a little bit clogged.
Reviewed May 18, 2015

Rena P. from Singapore
Solo travelers
Stayed 2 nights in May 2015
Accessible & convenient
Location, food and overall room condition was fine. About 10-15 min walk to TST station. Cafes aplenty nearby.
Reviewed May 17, 2015

Hoe Z. from Singapore
Stayed 3 nights in March 2015
Overall good stay
Staff performance, hotel cleanliness, location
The stay was fine, however the lift sort of broke down and keeps stopping at every level and seemed creepy. Other than that, the whole stay was enjoyable.
Reviewed May 12, 2015

cherokee U. from Philippines
Families with young children
Stayed 3 nights in April 2015
clean, friendly staff
Reviewed May 10, 2015

Rahimah T. from Malaysia
Stayed 4 nights in April 2015
Room is small; flat pillow;staff no so friendly;
it located at free airport express shuttle stop
Nothing special.. or any extraordinary of this hotel
Reviewed May 10, 2015

HUBERT R. from Philippines
Families with young children
Stayed 3 nights in May 2015
Best location
Location friendly staff nice rooms
Very nice would stay at kimberly everytime im in hongkong
Reviewed May 09, 2015

KIM H. from Singapore
Families with young children
Stayed 5 nights in May 2015
Good for value
Location, nice and good for value
Reviewed May 08, 2015

Irene A. from Philippines
Families with older children
Stayed 2 nights in October 2014
3D2N HKG vacation
Good Location near to shopping malls
Reviewed May 06, 2015