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Kimberley Hotel

28 Kimberley Road, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Very good

7.4

based on
691 reviews

3491 reviews in English

Value for Money
7.1
Location
8.6
Staff Performance
7.1
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.3
Food/Dining
6.7
Families with older children (691)
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David L. Families with older children Australia, February 5, 2016
The double bed was too small for two to sleep

Location
7.7
Staff friendly but the double bed was too small for two persons to sleep and there was no adjacent door to us for attending to our 13 years old
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Mylene M. Families with older children Philippines, January 11, 2016
Good location

Good location, transportation staff very accomodating,
7.7
It was Almost perfect but The room is Small
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Maria A. Families with older children Philippines, December 29, 2015
Rude Staff

Location
8
Ok stay. Very convenient location - close to everything from shopping, MTR station, church, restaurants. The only turn-off is the staff. They seem forced to work at this hotel. They're not helpful (always passing you on to someone else) nor are they courteous with guests. They never smile.
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Jantanee Y. Families with older children Thailand, December 27, 2015
Poor service very slow check in and out!

Location
3.7
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Erlina A. Families with older children Indonesia, December 27, 2015
Old hotel. Lame service.

Location good
4.3
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Anek S. Families with older children Thailand, December 25, 2015
Bad experience

Location
3.7
Uncomfortable
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Gaurav N. Families with older children India, December 23, 2015
Comfortable stay

Location, easy checkout, easy access to the Wellcome super market
7
Though rooms are too small, the stay was comfortable. Its location is very good. Close to TST MTR & Wellcome super market.
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Hwee H. Families with older children Singapore, December 2, 2015
Hotel location is great but a bit old and rundown

1. Location 2. Convenience 3. Nothing else
6.7
Good.
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Hwee H. Families with older children Singapore, December 2, 2015
Fantastic location

1. Convenient 2. Good location 3. Lots of food nearby!
6.7
It was great but our superior room doesn't come with a wardrobe & hangers! There is no where to hang our clothes - this is very disappointing to know that a hotel does not even have this basic necessity....
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Ka M. Families with older children Canada, November 25, 2015
Bad Customer Service

Location, price, convenience
6.7
The price and location is very reasonable. It locates in somewhere that is extremely close to all restaurants and shopping places. However, the customer service is extremely bad. I am very disappointed on the customer service of the hotel and hope they can improve.
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