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Very good 7.8
Based on 231 reviews

Recent customer comments

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Very good

based on 231 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.0
  • Location 8.7
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.5
  • Food/Dining 6.5

Jonathan C.
June 08, 2016
Private cottage
It brought us near the natural with the comfort like at home. Air was fresh, water was cold, sound from the forest just calm and inviting. Fireplace was another plus!

Nurul L.
June 02, 2016
Peaceful, picturesque view and suitable for family
The lodge was clean, comfortable and cozy. The bed in the main bedroom was huge, and the size of the rooms are perfect. However, the water heating system can be improved. Also it is quite confusing when we first arrived this park as we did not know where to check in. The lodge is actually part of Sutera Sanctuary Lodge that manages Kinabalu Park. This should be highlighted in the description of this lodge. I also wish there is a microwave provided in the lodge at least. The breakfast was good, although it will be better if they provide fruit juice. One more thing, we tried to find the entrance to Botanical Garden using the map, but we could only find the entrance that has been closed. There is no further information on how to find the new entrance to this garden.

Hairul O.
May 31, 2016
Nice place to relax and feel the nature 👍
Wish there are proper kitchen utensils and stove prepared. Fridge could be bigger. Everything else are just perfect for a great holiday out of town.

Nathaniel W.
May 31, 2016

Iderus I.
May 28, 2016
Everything okay, except for the fireplace not in working condition due to leakage of the chimney. nepenthes no 4.

Lim M.
May 27, 2016
Overall satified
1. A bit pricey but is acceptable 2. I booked 2 peak lodge but give me 2 nepenthe lodge with no mountain view, and this defied my purpose to stay at this place. 3. Overall staff are friendly. 4. Facilities is old, but maintain well. 5. Have hot shower, but have to wait 15 minutes. 6. Salad in breakfast buffet is super fresh!

Sarmonti G.
May 26, 2016
Breath taking sceneries all round, especially Mt.K We will come back for another visit, maybe at a different season...

Norizan H.
May 26, 2016
Our Stay
Every was perfect except for the buffet breakfast.

May 26, 2016
Excellent View, Cozy But Could Be Better
Stayed at Peak Lodge which has one of the best view of Mt K. The layout was nice and cozy with the fireplace. The lodge is clean and comfortable, within 10-15 mins walking distance to the reception and Balsam Cafe. However, the place is quite stuffy and warm during afternoon till 6 pm. It would be truly a great stay if : (1) fans are installed at the kitchen and in the rooms; (2) the bathroom provides shower gel and better heating system; and (3) Balsam Cafe provides better buffet breakfast choices.

Prazzal T.
May 24, 2016
Good value for money, pleasant stay
We stayed for 2 nights at the nepenthes lodge with a group of 11. Rented 2 lodge, quite spacious, value for money. No wifi is a challenge in modern day life. Only setback was the breakfast menu.... Nothing to chose from, pretty basic, and worst part is the place is full of flies and there is nothing in place to control those.