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Recent customer comments

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All reviews (3755)

Business travelers (380)

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Families with older children (447)

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Very good
7.1
based on 3755 reviews
Hotel Condition/Cleanliness
7.1
Facilities
5.7
Location
8.7
Room Comfort/Standard
7.0
Staff Performance
7.1
Value for Money
7.0
Food/Dining
5.7

6.3 WONG C.
Malaysia
April 16, 2013
Good location.
Walking distance to MRT. Quite a number of restaurant nearby and also walking distance to shopping area.

5 Marjon W.
New Zealand
October 31, 2013
convienient location
location, shower, beds
it was a fine stay, nothing outstanding, but not terrible either. the front desk staff were a bit funny about left luggage, charging per piece even when we were checking out early to free up the room for them... so we kept the room and stored the luggage there (for no cost). no flexibility on that at all. customer service was not the best.

8.7 Sung X.
Singapore
April 15, 2013
Great location, clean room albeit small
Very convenient access to MTR a central location to attracti

6.3 chew L.
Malaysia
April 15, 2013
Shopping hotel. Right beside yawmatei station.
Location. High speed of wifi. Heart of Nathan road.
Nice design lobby. Poor condition of the lift. Can you imagine I need to climb down the staircase from 14th floor ? Huhh! One night stay and experienced two times lift broken down. The water heater also, not hot enough. Room is as small as expected.

6.7 Rai A.
Indonesia
April 08, 2013
OK
near MTR, near Temple street
our room is next the entrance door .., abit worried

4 Phyllis L.
Singapore
April 10, 2013
Accepterble
Near mtr, restauran, shopping

4.3 Chiheb A.
Tunisia
July 23, 2013
Not helping, rude staff
location, saving, access to bus from and to airport
It was very hard to find it as it was a very small hotel on a side road. staff were nice but not helpful, very cold. I was giving a 2 single beds room when I was traveling with my wife. they didn't bother to change the room. I was lucky that I was there for 24hrs only. room was very small, elevator very small. there were stairs going from the street straight to the 2nd floor where I saw women coming in and from straight without going through the reception. there was a very weird activity and noise going on. window of the room was by the main Nathan street so we couldn't sleep well. the only good thing about the hotel that it's right in front of a bus station of a bus A21 that comes straight from the airport and passes in front of the hotel. the hotel is in the middle of town so good for walking around and to walk to the harbor. If you are trying to save big go ahead if not I don't recomand this hotel. I'm going back next month and look for a hotel closer to the harbor.

5.7 JIA S.
Malaysia
April 14, 2013
An OK Hotel Which is Centrally Located
Can't really think of any besides its good location. Room was ok though.

7 Anusorn S.
Thailand
April 04, 2013
Good location for everyone who love shopping
Location, Room Service, Fast check-in
The location is great, just 5 mins walk from Yau Ma Tei station. Anyway, my room is placed in front of Nathan road, which will be noisy in sometime. The wall is also thin and I can heard the water flushing of another room every morning. Moreover the washroom door can't lock. This was fine because just only me and my wife were in that room. Anyway, the food around here was great and easy to walk in.

5.7 Sharon F.
Philippines
April 06, 2013
Very convenient at Kings de Nathan
Free Internet, accessible to major attractions, easy transport