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Very good 7.1
Based on 3756 reviews

Recent customer comments

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Very good



based on 3756 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 5.7
  • Location 8.7
  • Room Comfort/Standard 7.0
  • Staff Performance 7.1
  • Value for Money 7.0
  • Food/Dining 5.7

6 Johnny L.
Malaysia
September 06, 2013
Not up to expectation this time round
Friendly Staff (Hayley)
Very poor wifi connection for rooms near the end or corners. Suggest to upgrade or install more routers or wifi connectors. Bed was also another thing, could hear the spring calling for help

3 Amy A.
Canada
September 05, 2013
Don't waste your money
Centrally located, close to the night market and close to some shopping.
It was the worst hotel experience I've ever had, not just because of the poor amenities and lack of customer service. Please note that I live in Guangzhou and stay in Hong Kong 5-10 annually. First the toilet in the room didn't work. They didn't have a handyman, so we needed to wait to use it. After finally getting it repaired, the staff sent us back to our room, only for us to find that the toilet was still not working. We called down to reception and asked for another room, and the staff hung up the phone before listening to the question. After going down to the lobby we were told we could move into a new room. I had paid an extra 500 HKD for a cot to be added to the room, as there were three people in my party. No extra bed was there, and it wasn't until 45 minutes later that they sent someone to put together the extra bed. At this point we hadn't been given extra towels, water, etc. for the extra person in the room. Our "upgrade" wasn't acceptable, however the staff refused to do anything to compensate for all the bad experiences.

7.3 Chun L.
Malaysia
September 04, 2013
Good location
location, clean, value
The room is small as usual in Hong Kong. Location is good as it's near to Yau Ma te MTR station. Staff is ok. They charged us for storing our luggage for few hours after we checked out our room which I think it's unreasonable, but it's just HKD 10 or 20.

7 Dave L.
Singapore
September 04, 2013
not bad
proximity to MTR and has good internet. Staff were nice

2.3 CHAN O.
Hong Kong
September 03, 2013
Convenience
Location, location, location

5.3 Jiang L.
China
September 03, 2013
its a worth-the-price hotel
very good location, small but nice rooms, city view.
it was nice though i hit typhoon.grate location which make you spend very little time to get what you want from shopping or even from a 7-11 behind. the staffs are very nice, only thing is their english is slow and low in react..lol

8 Mehmet G.
Turkey
September 03, 2013
I will stay at this hotel again
location, clean, frendly staff
I will stay at this hotel again. Good location, clean room.

9.3 Stefan H.
United States
September 02, 2013
renovated hotel in central area
location, large room, large bed
This was the Kings Hotel and has been renovated. Popular with Asian tourists, especially Southeast Asians. Only downside: Wi-Fi speed is unreliable. Calls to the front desk were met with apologies and "try later."

6.3 Suchart T.
Thailand
September 01, 2013
Poor Service especially the front desk
good location,

7.7 Tay T.
Singapore
August 29, 2013
Pleasant stay (:
Staff were friendly and polite. Near to MTR.
The stay was better than expected. Bed was large and comfortable. We requested for a bath-tub and it was also given. Aircon was working perfectly well. As we stay at the highest floor, it was quite a wait waiting for the lift, but it wasnt v long as well, so its ok for us. Staffs were all v nice, pleasant and polite. V attentive too.