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Kingtown Riverside Hotel Plaza Shanghai

126, Xin Zha Road, People Square and South Bund Huangpu, Shanghai, China 200003 (Show on map)

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Area: People Square and South Bund Huangpu Number of Rooms: 163
Free Wi-Fi

Recent customer reviews

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Good

7.2

from 236 reviews

Value for Money
7.3
Location
7.5
Staff Performance
7.4
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
6.3
Business travelers (236)
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Minh B. Business travelers Vietnam, August 2, 2015
Good hotel

near metro station, clean, nice staff
7.3
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Minh B. Business travelers Vietnam, August 2, 2015
Good hotel

Nice staff, clean, good wifi
7
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Anuar A. Business travelers Malaysia, June 12, 2015
Good for short business trip

location was good, but building orientation was no good, quiet stay
5.3
Nearby hotel was no available halal restaurant nor others. A small halal chinese noodle restaurant is about 600m away. Another good but small halal restaurant is opposite The Mariott. Anyway Nanjing Pedestrian Rd is about 800m by walking.
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Yeh H. Business travelers Malaysia, May 18, 2015
The design n the room is not comfortable

Nothing
5
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Wai L. Business travelers Malaysia, April 26, 2015
Comfortable Stay

Comfortable, Location, Value for Money
7.3
No comment.
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Mei L. Business travelers Malaysia, February 3, 2015
Poor staff performance

Room Size, Clean, Location
6.3
Staff attitude is very very bad
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Mei L. Business travelers Malaysia, February 3, 2015
Comfort Stay

Comfort, Cleanliness, Convenient
6.3
So far so good
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Rob W. Business travelers Australia, December 18, 2014
Good all round hotel . Second time I have stayed

Location, 24 hour front desk, helpful friendly staff
7.7
Good. Will stay there again. Obliging staff. Good location . Easy walking distance
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Iskak T. Business travelers Indonesia, November 25, 2014
Good business hotel in Shanghai city

Good room, clean environmenatal and reasonable pricing
6
Beasically quite satisfied.
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Stefan R. Business travelers Austria, November 16, 2014
Neat hotel with plenty of room to improve service

location, cleanliness, comfort
6
the hotel itself is nice and feels relatively new. the pictures on the booking page were honest. there were only some minor issues, which in total did make it seem like 4 starts are overrated: if the fridge in the room is broken (it's more a heater than a fridge), and the only response you get 'Yeah, it has been broken for a while, that's not 4 stars! if the TV keeps loosing its signal every half hour and most of the channels have some control menu overlay which you can't navigate or turn off, that's not 4 stars, and if you already registered, and the next day you are asked - not exactly in the friendliest way - to finally go register, that's not 4 stars! if you ask the hotel to call you a cab to the airport, and they create a mess with reservations, try put you in a cab with another random person but can't figure out the fare and ending in no cab being there when you needed one and failing to tell you that while you wait by the door, that's not 4 stars! [...] Again: any of these individually wouldn't have mattered much, but in sum this was was quite disappointing service. we hear more often that that good service can make up for poor hardware, but there unfortunately it is the other way round.
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Customer Reviews - Kingtown Riverside Hotel Plaza Shanghai, Shanghai

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