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More about this hotel:
    Nearest transport:
  • Tanjong Pagar MRT Station (0.5 Km / 6 min walk)
    Area recommended for:
  • shopping
  • culture
  • restaurants
    Distance to airport:
  • Seletar Airport (16.1 Km)
  • Changi International Airport (18.8 Km)
    Customer comments:
  • "Comfortable bed", "Good service", "Quiet"
    Top nearby attractions:
  • Maxwell Road Food Centre (0.7 Km / 9 min walk)
  • Maxwell Road Hawker Centre (0.8 Km / 10 min walk)
  • Chinatown (1.0 Km / 12 min walk)
  • Chinatown Complex (1.0 Km / 12 min walk)

Note: Distances are measured as a straight line.

klapsons, The Boutique Hotel

15 Hoe Chiang Road, Chinatown, Singapore, Singapore 089316

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Features of klapsons, The Boutique Hotel

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • bar
  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes

Sports and Recreation

  • massage

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

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Hotel Description
Brilliantly located on the southern edge of the central business district, this property offers a...see more Brilliantly located on the southern edge of the central business district, this property offers a peaceful and serene environment. klapsons, The Boutique Hotel is the first boutique hotel in Singapore to offer three intimate venues for corporate seminars, meetings, and weddings. Each guestroom is designed differently with custom-made fittings and modern designs, making your stay unique and special. There is a bistro-styled restaurant called The Sleeping Rhino which is located on the lobby level, a perfect place for casual dining. Guests can also relax in a laid back ambience with a heady list of cocktails, beers, spirits, and bar bites at the alfresco sky bar, Fabrika. Also boasting a spacious location, klapsons, The Boutique Hotel captures the breathtaking views of the Singapore Port and Tanjong Pagar estate.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (284)

Business travelers (47)

Couples (183)

Solo travelers (27)

Families with young children (9)

Families with older children (1)

Groups (17)

Very good
7.6
Value for Money
7.2
Location
7.5
Staff Performance
8.2
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
All reviews
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GENEVIEVE N. Groups
Singapore, January 19, 2016
Excellent Location but sub-standard svc & quality

Location
4.7
Below Average. Met four staffs in my one night of stay, of which 2 were extremely unpleasant/rude. Was quite appalled by their service attitude. I had planned for a hens night for a friend, the original plan was to have only 2-3 ladies stayed over. The hotels must have assumed that we were going to all stay over night and gave us multiple warnings, to which one call to me had what sounded like a threat "if not i will have to charge you $600". Whilst I agree it is their hotel policy and that it is only right to inform us of such expenses and of their policies, the delivery could have sounded better. Both tone and facial disposition - do not stare daggers at your clients, perhaps it'll also be nice to ask about their stay on check out. Grievance aside, the hotel location is superb! Once hotel staff receives proper service training I'm sure boutique hotel will flourish!
Alvin L. Couples
Singapore, January 16, 2016
Secluded get away in town

Quiet private anenities
8
Ideal for a weekend getaway. Hotel is in a commercial building but food is available a short walk away.
Lian K. Solo travelers
Singapore, January 3, 2016
Great location, good concept, but a bit run-down

Theme, Privacy, Location
5.7
The stay at the hotel was great. The only problem was that the room was a bit run-down. The ceiling and side-walls are suffering from water damage due to the air conditioner. The balcony was good, but the blinds are in need from repair, or replacement. Some of the switches are not working as well.
Eve T. Couples
Singapore, December 28, 2015
Staycation

The Jacuzzi, the decoration and their service
8.7
Our stay at the klapsons hotel was a really memorable one. From the start till the end, their service staff was friendly and prompt. They also did their best to accomodate us when we asked for a late check out. However, the only bad thing was that, we're people who likes to eat at night and in the hotel room. Sadly their in room dining was until 2pm only and the hotel restaurant wasn't open either. ^^ we would definitely go back again especially for that jacuzzi!
Mohammad S. Groups
Singapore, December 26, 2015
Bad service

the toilet
3.3
Bad,staff and managers were rude.Customer service is horrible,balcony dirty and small. Never book a room here.Lesson learnt.
Eddie L. Couples
Singapore, December 26, 2015
It's a great place for a couple staycation

The location, the room comfort and the design
8.3
It was great in general. Great location for a quiet time with the spouse. Would stay there again if i don't wanna soak in the swimming pool.
CHEE C. Solo travelers
Hong Kong, December 28, 2015
Great location, Spacious and designer hotel

Spacious, quiet and cool design
10
Georgia E. Business travelers
Australia, December 2, 2015
OK but not raving

Design, Location, Wifi
5.7
The overall stay was good nothing to rave about. When I arrived the room had a film of condensation on all benchtops and mirrors, a call to housekeeping sorted it out within a few minutes. Their may have been an issue with the conditioning as i would wake in the night hot and discover the A/C had switched itself off. The room size was perfect for my needs. Although on closer inspection the walls were grimy and paint peeling and in need of a refresh. It was nice to have a complimentary mini bar (two cans of soft drink and two bottles of water). Some standard features in other 4 star hotels were missing, such as ironing board (I was here on business) and a kettle, the nespresso machine was great, however I don't drink coffee and had no way of boiling water to use the tea bags that were provided. Room service was prompt and staff were well mannered, Not having access to room service on the week end was inconvenient. Front desk staff were good also.
Nurul S. Couples
Singapore, November 30, 2015
Horrible

Big balcony space
3.3
The stay itself was terrible. None of the restaurants were open ON A WEEKEND. Absolutely ridiculous how we couldn't even order in room dining because kitchen is closed. We were not informed of this ridiculousness when we booked the hotel. The front desk people were not friendly at all & gave me a look when i said i didn't want to extend my stay. It was an enquiry regarding and extension but i didn't confirm anything on the extension of stay. "Complimentary bar" only consisted of 3 soft drinks, FYI. No chocolates etc nothing. Even the mini fridge was leaking with water. The outdoor balcony was huge but extremely dirty. The room looks run down & small in size. It is nothing like the picture shown. It is not even the cheapest room In the hotel. I was thoroughly disappointed as i booked this room for my husband's surprise birthday celebration. Toilet was okay, nothing special but i loved the Chopard bath soap and shampoo. But that was all. No cotton buds or shaver etc was provided, like any other hotel would. The paint on the wall was chipping off so that added a little yucky impression of the room. I WILL NOT recommend this hotel at all & will not go back to it. Absolutely disappointing. Everything was downright crappy. It is just an absolute waste of money.
MUHAMMAD A. Families with young children
Singapore, November 26, 2015
Excellent service

Staff,quick service and location
9
Excellent, staff were so nice and courteous.Very prompt and professional. Really enjoyed the stay

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