2015년 3월 18일
Stay at Surin Beach
My room was large and comfortable. The staff are very nice.
유아 동반 가족
2015년 2월 19일
very bad location,very nice room suite
very nice, clean, huge living room, quiet, nice pool
bad bad location, construction around, 20 mins walk to Surin beach, nothing around hotel, breakfast is very simple and less options. not worth.
2015년 1월 5일
Staff, service and rooms was nice
My room had view to a contruction site that started at 07.00!!! It ruined my relaxing holiday and I could not enjoy the terrace in the evening as the workers lived next to the site and made allot of noise until 22-23 every night!
어린이 동반 가족
2015년 1월 2일
Bangtao review MWB
Staff friendliness and willingness to assist. Spacious rooms and private swimming pool. Spa & Gym facilities
Excellent stay and the rooms are spacious, well designed, neat and clean.
Staff are all very friendly and helpful and are always ready to assist.
Location of the resort is not the best but this is easily managed by renting a scooter from the resort for very reasonable rates. There are a number of hotels, shops, restaurants and a beautiful beach within easy reach.
Breakfast buffet is very limited in selection and also not to everyone's taste. Kitchen is not well prepared for room service meals and food is delivered cold. Consideration to be given to add a small microwave oven in the room kitchen.
Can definitively be recommended and my family and I would surely return.
유아 동반 가족
2014년 9월 21일
Superb staffs, especially miss Guy and Miss Stacy
customers relation officers and frontline staffs superb service, helpful and concern. love to come again to same place and trip
Very memorable moments, the service excellence in the staffs. Breakfast was not up to standard but we really enjoyed the stay and breakfast too. Individual breakfast system, very impressed
2014년 8월 28일
location service and staff
2014년 2월 8일
Bangtao Tropical Residence Resort and Spa
the only good thing about this hotel
arrived at the hotel at midday via private taxi from patong to bangtao. no staff member helped with our luggage, so the taxi driver helped as he was even embarrassed. when checking in, walking through the hotel corridors, dark, noisy. once in the room, the room had furniture and near no feature furnishings; just empty shelves and large space. worst of all, the hotel had near no sound insulation and it sounded like a tv, radio and concert were continuously on in the room.
2014년 2월 8일
Looks good on web, but.....
Don't know. Seems to have some problems with the staff. Good bike to rent, though.
Strange behavour from staff. Searching me up in the spa, for some economic reason that were no need to solve at once, since I should stay one more night. The Spa had no staff, so they had to call in staff from other spa nearby. Location of the hotel was close to much but quite far from the beach.
유아 동반 가족
2013년 4월 6일
It was the great time to stay there for a few days
We had the great time there we stayed for 3 nights there but I would recommend they should have more choices for the breakfast for each day. Anyway we really like the room because it was huge and clean.
2013년 1월 6일
Rooms are ok, Staff is nice, Hotel lacks charme
it was an ok hotel at a good location even not at the beach. you can tell, that they have money issues due to a minimum of decoration and breakfast. also te rooms could use some touch of charme with lamps, a picture and some deco in the bath that look as clean as in a hospital - but not a real thai experience. the training facilities are obviously not frequently used by the clientel, nevertheless it would be great to clean the toilets wants in a week. i checked and found the same death cockroach lying on its back in the middle of the room for an entire week.
the managers wandering every morning through the breakfast hall with poorly written and copied b/w memos to interest guest into an investment doesn't really fit either.
so all in all, good value for money, but not a real catch.
Pla Seafood Restaurant