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풀먼 쿠칭 호텔 (Pullman Kuching Hotel)

1A Jalan Mathies, 쿠칭 시내, 쿠칭, 말레이시아 93100

우수함 8.2
이용후기 2753건

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우수함



이용후기 2753개
  • 숙소 위생 상태 8.6
  • 부대시설 7.2
  • 위치 8.6
  • 객실의 편안함 8.4
  • 직원 태도 8.2
  • 가격 대비 8.0
  • 음식 및 레스토랑 7.4

Kenny W.
말레이시아
2016년 2월 16일 화요일
Disappointed
Location, comfort, cleanliness
I would have given cleanliness 100% score if not for a peanut found in the corner of the room. Anyway, that is not why I was left disappointed. I paid for my room stay thru agoda.com for 2 nights stay. Arrived on 10th Feb and were due to check-out on 12th. Requested for an extra bed upon check-in which was duly delivered. Had breakfast for 3 pax the next morning, no problem. As my wife and I had to catch a flight on 11th Feb, I settled my room bill including the extra-bed (RM212 for 2 nights). My two kids stayed behind and invited a cousin of theirs over for breakfast the next morning. They were told by the F&B staff that breakfast was for only 2 pax instead of 3. The F&B staff must have not checked with the front desk that I have settled the room bill the night before. Kids being kids, did not want to make a fuss and decided not to have breakfast there as it would mean leaving one out. Being a so-called 5-star hotel, I did not think this would happen. Would be good if the departments communicate with each other thru their operating systems in order to avoid such incidents.

asmani S.
브루나이
2016년 2월 11일 목요일
Pull up Pullman !
Location & spacious
It was fine after several complains about the fridge, toilet door , key card, power trip , swimming pool to name a few. I upgraded my self to another room instead. No courtesy upgrade by the hotel and but was only asked to transfer to another room despite all complains made in a day. The frontliner staffs were not friendly.. Probably pissed because they had to work during CNY. Didn't really want to look at their faces everytime we passed the reception as we didn't want to spoil our holiday mood. Location of the hotel was good as it was just a walking distance to our fav seafood center. The property has so much potential to be a 5 star in the middle of Kuching but there are just several little imperfections that causes it to fail to reach its mark. I find that a real pity because it has so much potential to be a top notch hotel, particularly for the prices you pay for the room. It only takes a small change to make a big difference for customers and I hope one day this hotel will finally be able to deliver and be a real 4-5 stay accommodation.

Chee W.
말레이시아
2016년 2월 10일 수요일
Good
Up to expectation

Azeleta Y.
말레이시아
2016년 2월 6일 토요일
Location, staff & cleanliness
Location, staff & cleanliness

lu S.
말레이시아
2016년 2월 5일 금요일
Nice stay
Clean and comfy bed

Siew P.
말레이시아
2016년 2월 4일 목요일
Overall OK
Location, Clean, Food
Stay For Business Trip

Siew P.
말레이시아
2016년 2월 2일 화요일
Location near to airport
Location, Clean,Food
Overall OK

Kamaruzaman S.
말레이시아
2016년 2월 1일 월요일
Good short stay
Went there for a business meeting. Good location, nice hotel..

Sobri S.
말레이시아
2016년 1월 30일 토요일
good location
A very nice hotel & close to ammenity.

Chris W.
인도네시아
2016년 1월 27일 수요일
nice stay
spacious room (deluxe), good swimming pool, good breakfast
We mistakenly booked a twin-bed deluxe room with only 1 adult occupancy, so we only get breakfast for 1 person each morning. We asked for a bit flexibility to have breakfast on 3 days for 2 persons (total stay: 6 nights) but their system cannot help for that. Just not what we expected from Pullman. Please built a system comfortable for the guests. I this case, some small hotels with breakfast coupons are better than Pullman.