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우수함 8.2
100% 생생리뷰 2790건

아고다 이용회원 100% 생생리뷰

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우수함



이용후기 2790개
  • 숙소 위생 상태 8.6
  • 부대시설 7.4
  • 위치 8.6
  • 객실의 편안함 8.4
  • 직원 태도 8.2
  • 가격 대비 8.0
  • 음식 및 레스토랑 7.4
정렬 기준

Diana S. / 말레이시아
출장 및 비즈니스
숙박: 2015년 10월 | 1박
Room no nice
Location
Ok
작성일: 2015년 10월 9일 금요일

Candice H. / 말레이시아
출장 및 비즈니스
숙박: 2015년 10월 | 1박
Staff not attentive, messy check-in.
1) some staff were polite and genuinely wanted to help, 2) convenience - located next to small mall, 3) hotel lobby is nice with live performance.
It was a messy check-in experience for me. I went to my room and both my key cards were not working. When I came back down to the lobby the hotel check-in staff revalidated my card and as i was walking towards the lift they decided to give me a different room. It seems there was a problem with the initial room i was given and the hotel staff were not discreet about it. There were also hotel staff stationed at the front upon my arrival but none came to help with my baggages or opened the hotel door. The staff just stood and look as me and my colleagues unloaded our own luggages. There was no offer to carry our luggages to the rooms as well. You really need to train your staff if you want to retain customers. This is not the kind of service expected from a prestige hotel like Pullman. The hotel lights in morning e.g 6.00am - 7.00am should also be kept on especially the corridor to the lift. It is not a very nice experience having to walk in the dark at that hour and waiting for the lift to arrive. Guests should always feel comfortable and at ease. When I ordered lunch at the hotel restaurant, the staff were also not attentive. They were chatting loudly amongst themselves and we had to walk towards them to order our food. Overall, my stay was not a very pleasant an welcoming one.
작성일: 2015년 10월 5일 월요일

SIN L. / 말레이시아
출장 및 비즈니스
숙박: 2015년 9월 | 2박
A very bad service hotel
I was booking this hotel thru agoda on 3/10/15 until 5/10/15 but the Kuching Airport was close on that day, so i need to cancell my vacation. So, I'm calling for the booking cancellation but there no one entertainment me for the problem. Due to the airport problem its not my fault but the hotel and agoda also cannot do the refund for me. I'm feeling very bad about that.
작성일: 2015년 10월 5일 월요일

Alan H. / 말레이시아
출장 및 비즈니스
숙박: 2015년 9월 | 1박
good hotel
comfortable location good food
great and comfortable
작성일: 2015년 10월 2일 금요일

Anniza R. / 싱가포르
커플
숙박: 2015년 9월 | 4박
Standard five star
Location, Food and Spacious Room
We could not adjust the aircon temperature. Other than that, the stay was very good experience.
작성일: 2015년 9월 30일 수요일

Mohammad F. / 말레이시아
개인 여행자
숙박: 2015년 9월 | 1박
Good
Clean comfort people
작성일: 2015년 9월 30일 수요일

Malvin H. / 싱가포르
출장 및 비즈니스
숙박: 2015년 9월 | 1박
Great experience
Location, modern, service
It was great experience; however noticed the housekeeping a bit norm; floor still quite sandy when I entered, and there is no slippers provided. Overall still great.
작성일: 2015년 9월 30일 수요일

Chen C. / 브루나이
청소년 동반 가족
숙박: 2015년 8월 | 1박
Great hotel
New n upgraded
good location , nice and clean
작성일: 2015년 9월 30일 수요일

Yong L. / 싱가포르
커플
숙박: 2015년 9월 | 3박
CatTown
friendly staffs and taxi service
Good and comfortable.
작성일: 2015년 9월 30일 수요일

Yusuf W. / 말레이시아
출장 및 비즈니스
숙박: 2015년 7월 | 1박
Excellent Hotel close to shopping area
Excellent hotel, nice location close to shopping and tourist areas, city centre
작성일: 2015년 9월 29일 화요일